Controlling — Business Studies STD 12 Commerce — Question

There are some barriers in communication which are concerned with the state of mind of both the sender and the receiver. State any three such barriers.

Define selection.

State any three points of importance of consumer protection from the point of view of business.

“Shan Spices Ltd.” are the manufacturer of different food specific spices like Rajmaa Masala, Cholley Masala, Aaloo Parantha Masala etc. Mr. Raghav, the owner of the company has created different departments for purchase, production, marketing, finance and human resource. There are thirty employees working in the organisation. Planning is of paramount importance to the company as Mr. Raghav believes that effective planning leads to achievement of organisational objectives. So in order to make employees focus on objectives, he issued instructions that during working hours only official matters will be discussed. He made certain rules and code of conduct for the employees to follow, according to which employees are not allowed to visit and talk to the employees of other departments except for official work. He emphasised on work performance which resulted in smooth functioning of the organisation.

1. Identify and state the type of organisation mentioned in the above para.
2. State one feature of the concept identified in part (a) as mentioned in the above para.
3. What was the purpose behind the formulation of rules for the employees that restricted their personal communication with the employees of other departments ?
4. State two values violated by Mr. Raghav.

Which principle of management suggests that employees should not leave the organisation frequently? Give two adverse effects of this principle is violated.

Explain ‘Harmony Not Discord’ as a principle of Scientific Management.

Identify and explain the principle.
violated in the following picture cases. Also explain the negative effects of violating each principle.

1.  

2.  

Explain any three causes of over capitalization.

'Planning provides the basis for all other functions of management'. Comment.
OR
Why is planning called the primary function of management?

OR
What do you mean by 'primacy' of planning?

Explain how principles of management:
Help in optimum utilisation of resources and effective administration.