Unfortunately, as the saying goes, "everything that glitters is not gold", though BPO as an industry looks bright and has huge untapped potential, the sector doesn't seem to be very attractive for BPO employees in long term for many reasons. BPO employees have to work mostly in night shifts due to geographical differences, which is against nature. There are so many adverse effects of it on personal as well as on professional life. Not to forget, BPO is a choice of people who otherwise failed to get a secured job in Indian or foreign MNCs. Most of the BPO companies in India support overseas operations and majority of employees have night shifts. After working long time in night shifts emloyees get frustrated. Even though emloyees work only 5 days a week, for rest of the two days it is not easy to sleep early as they have different sleeping timing.
On the basis of the given information about outsourcing companies, answer the following questions:
(a) Specify the interest group towards which outsourcing companies is not fulfilling its social responsibility?
(b) Enlist the social responsibilities to be discharged toward the group identified in part (a).
(c) Enumerate the values which the outsourcing companies has voilated.