Question
Differentiate between Upward communication and downward communication.

Answer

S. No.
Basis of Distinction
Upward Communication
Downward Communication
1.
Meaning
It refers to the flow of communication from a subordinate to his superior in the hierarchy.
It refers to the flow of communication from a superior to his subordinates in the hierarchy.
2.
Purpose
Its purposes include to inform management about:
(i)
The progress of work.
(ii)
The performance of subordinates.
(iii)
Problem in relation to work etc.
It purposes include to inform about organisational plans and policies, orders and instructions, roles and procedures etc.
3.
Speed
Very Fast.
Slow.

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