Organising — Business Studies STD 12 Commerce — Question

Explain the concept of ‘Business Environment’ and any three features of it.

The Employees of Manik Ltd., a software company, have formed a dramatic group for their recreation. Name the type of organisation so formed and state its three features.

What is micro environment? Explain any four components of it.

'Blindly following the goal of customer satisfaction has led to many social and environmental ills'. Do you agree? What should be done?

State the first four steps which are involved in the screen-based trading for buying and selling of securities in the secondary market.

Taylor's techniques of management are universally applicable. Do you agree? Give any four reasons in support of your answer.

Sunder Lai runs a security service providers agency. Considering that psychological testing is a critical step for judging the potential of the prospective candidates for a career in law enforcement, he uses various types of psychological tests as part of the selection processes. This is done to ensure that potential new officers are emotionally and psychologically suited to carry out the requirements of the job.
In context of the above case :

1. Briefly outline any one more type of test that Sunder Lai may use to assess the potential of the prospective candidates.
2. Briefly outline the steps involved in the selection process after conducting the assessment tests.

People take example of MONA TONA Co. which is engaged in manufacturing different varieties of biscuits for its work environment. The company has earned an amount of ₹ 80 crores in the last financial year, out of which management is planning to share ₹ 10 crores with its workers. Its sugar coated biscuits are famous both in country as well as abroad. People of every age like their products. Workers are also giving their 100% to embrace change for the good of the company. Also, there is an almost equal division of work and responsibility between workers and management. All the day long, the management works almost side by side with the workers by helping, encouraging and smoothing the way for them.

1. Name the principles of scientific management discussed above.
2. Explain any two techniques of scientific management.

Anju and Manju are good friends. Considering the fact that the activities involved in managing an enterprise are common to all organizations, after completing their masters in business management, both of them take up a job at managerial level in different organizations as per their individual areas of interest. Anju takes up a marketing job in a retail company and strives to increase sales whereas Manju joins an NGO and works diligently to realize its objective related to providing employment to specially abled persons. Both of them have to perform a series of continuous, composite, but separate functions. On some days, Anju may spend more time in planning a future display layout and on another day, she may spend time in sorting out an employee’s problem. Both Anju and Manju make conscious efforts to build a feeling of team spirit and coordination among diverse individuals with different needs who work under them. The effect of their management is noticeable in their respective departments as the targets are met according to plans, employees are happy and satisfied, and there is orderliness in its functioning rather than chaos.
In context of the above case :
Identify the various features of management highlighted in the above paragraph by quoting lines from it.

Explain the following rights of the consumers:

1. Right to Safety.
2. Right to Consumer Education.