Principles of Management — Business Studies STD 12 Commerce — Question

Explain policy and procedure as types of plan.

Explain any four functions of Consumer Organisations and Nongovernment Organisations (NGO’s) for protecting and promoting the interest of consumers.

Identify and explain the promotional tool of marketing mix, which involves oral presentation of message with one or more prospective customers for the purpose of making sales. Also, explain any three benefits of this tool in the economic progress of the society.

Atul-The Assistant Manager, Vikas-the Marketing Head and Leena-The Human Resource Manager of ‘Montac Enterprises Ltd.’ decided to leave the company.
The Chief Executive Officer of the company called the Human Resource Manager, Leena and requested her to fill up the vacancies before leaving the organisation. Leena suggested that her subordinate Miss Rama Wadhwa is very competent and trustworthy, if she could be moved up in the hierarchy, she would do the needful. The Chief Executive Officer agreed for the same. Miss Rama Wadhwa contacted ‘Smith Recruiters’ who advertised for the post of marketing head for ‘Montac Enterprises Ltd’. They were able to recruit a suitable candidate for the company. Atul’s vacancy was filled up by screening the database of unsolicited applications lying in the office.

(1) Name the internal/external sources of recruitment used by ‘Montac Enterprises Ltd.’ to fill up the above-stated vacancies.

(2) Also state anyone merit of each of the above-identified source of recruitment.

Explain the following rights of a consumer as per the provisions of Consumer Protection Act, 2019:
i. Right to safety
ii. Right to be heard

How does controlling simplify the task of supervisor?

Rajveer works as a plant superintendent in a carpet making factory. In order to complete the export orders on time, the production manager asks him to make the workers work over time whereas the finance manager is strictly against this practice because it will increase the cost of production. Moreover, Rajveer feels that since the company is manufacturing handmade carpets as well as machine made carpets there is a lot of overlapping of activities. Therefore, there should be two separate divisions for both of them wherein each division should have its own in charge, plans and execution resources.
In context of the above case :

1. Identify and explain the principle of management which is being violated.
2. Also identify the principle of management that Rajveer feels should be implemented in the factory.
3. Give any two differences between the principle of management as identified in part (a) and part (b) respectively.

Differentiate between Primary Market and Secondary Market on the following basis:
a. Company involvement
b. Price determination
c. Location
d. Capital formation

What are the responsibilities of a consumer?

Today, the development of a country is also judged by its system of transferring finance from the sector where it is in surplus to the sector where it is needed the most. To give strength to the economy SEBI is undertaking measures to develop the capital market. In addition to this, there is another market in which unsecured and short-term debt instruments are actively traded every day. These markets together help the savers and investors in allocating the available funds into their most productive investment opportunity.

1. Name the function being performed by the market in the above case.
2. Also, explain three other functions performed by this market.