Letters of Inquiry and their Replies — SPCC STD 11 Commerce — Question
Gujarat BoardEnglish MediumSTD 11 CommerceSPCCLetters of Inquiry and their Replies2 Marks
Question
Explain any two points to be kept in mind while writing replies to inquiry letters.
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Answer
(1) Quick reply: The reply to inquiry letter should be prompt. Even if the trader is unable to supply goods immediately the reply should be written quickly. This will create a good impression of the person writting inquiry letter and he will be able to make prompt.
(2) Gratitude: First of all, in replies to an inquiry letter the person making inquiry should be thanked. He is the prospective customer of the firm. So right from the begining courteous language should be used.
(3) Motivate to Place Order : The reply to an inquiry letter should be such that the person is motivated to place the order quickly. The attractive conditions should be written in reply letter which would be liked by him.
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