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Business Services — Business Studies STD 11 Commerce — Question

CBSE BoardEnglish MediumSTD 11 CommerceBusiness StudiesBusiness Services4 Marks
Question
Explain briefly the different types of services.
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Answer

Services can be classified as follows:
  1. Business Services: They are those services which are to used by business enterprises for the conduct of business activities.
For example, transportation, banking, insurance, communication, etc.
  1. Social Services: These services are conducted to fulfil the social goals like improving standard of weaker sections of society. They are provided voluntarily for some consideration to cover their cost.
For example, an educational or healthcare Hey service provided by a Non-Governmental Organisation (NGO).
  1. Personal Services They are those services which are experienced differently by different customers. Such services are not consistent in nature and depend upon customer's preferences and demands.
For example, tourism and recreational services.

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