Controlling — Business Studies STD 12 Commerce — Question

Differentiate between ’management’ and ’administration’.

Give the meaning of ‘Objectives’ and ‘Policy’ as types of plans.

Explain policy and procedure as types of plans.

‘Supervision is not at all required in an organisation’. Do you agree? Give two reasons in support of your answer.

How does recruitment take place through ‘Placement Agencies’ and ‘Recommendation’?

Discuss the following techniques of scientific work study:

1. Time Study.
2. Motion Study.
3. Fatigue Study.
4. Method Study.

Rabat Medicine Ltd. has never given any importance to the suggestions of its employees. Every person holding managerial position in the company considers himself wiser than the other. They neither help anybody nor get help from anybody. Last year, Mrs. Sonali Chauhan was appointed Chief Manager of the company against a vacant post. She was an MBA from IIM Lucknow and had also five-year experience of in the same post. Immediately after taking charge she decided to deal with both the problems of the company. She convened a meeting of all the employees and said, Employees of all levels (managerial and non-managerial) are free to give their suggestions. Besides, the one who gives the best suggestion will be awarded a prize. In addition, she advised them to discard ego and extend help in each other's work. We will have to give it the shape of a movement. Those who participate in this movement will be promoted at the earliest. This address had a positive effect on the employees. Both the problems of the company disappeared very soon. Kumari Sonali proved to be a good leader.
Identify by quoting lines, the two principles of management mentioned in the above paragraph and give their meaning.

Give the meaning of ‘procedure’ and ‘rule’ as types of plans.

Distinguish between convenience product and shopping product.

Arush joins as a sales manager of a company dealing in naturotherapy products. Being proficient in his work, he knew that without good planning he will not be able to organise, direct, control or perform any of the other managerial functions efficiently and effectively. Only on the basis of sales forecasting, he would assist in the preparation of the annual plans for its production and sales. Besides, he will have to prepare sales plans regularly on weekly, monthly, quarterly and half yearly basis. While preparing the sales forecasts, he undertakes intellectual thinking involving foresight, visualization and issued judgement rather than wishful thinking or guess work. Most importantly, all these planning activities will be meaningful only if they will coincide with the purpose fob which the business is being carried out.
In context of the above case, identify the various features of planning highlighted in the above paragraph by quoting lines from it.