Planning — Business Studies STD 12 Commerce — Question
CBSE BoardEnglish MediumSTD 12 CommerceBusiness StudiesPlanning4 Marks
Question
Explain ‘Procedure’ and ‘Programme’ as types of plans, with a suitable example.
✓
Answer
Procedure: Procedures are those plans which determine the sequence of any work performance. For example, the recovery of money from the debtors can be done in the following order:
Writing letters.
Contacting on telephone.
Meeting personally.
Taking legal action.
Programme: It refers to a plan that covers a relatively large organisational activities and specifies main steps, their order and timing and the department responsible for each step.
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