Planning — Business Studies STD 12 Commerce — Question

What are the limitations of a advertising as a promotional tool? Enlist.

Mention a company characteristic that affects the choice of determining channels of distribution.

The Anti-Terrorist Squad (ATS) requires such employees who are highly reliable and do not leak out secrets. State two steps, which should be incorporated by them in the selection process, in order to get such reliable candidates.

What is meant by 'deviation' in controlling?

Name the off the job method of training in which employees learn their jobs on the equipments they will be using but away from the actual work place.

'Sehaj bought Teak wood furniture for his drawing room from "Akshay Decors" of Kirti Nagar, Delhi for ₹ 4 lakhs. At the time of purchase the firm assured Sehaj about the best quality of the said furniture and gave 2 years warranty stating that if anything goes wrong, the firm shall replace it with a new one or refund the purchase amount. But the dining table and chairs started developing cracks at various places and the polish' became very dull within 30 days of purchase. Sehaj reported the matters to the firm and requested a number of times to replace the furniture. The firm neither paid attention to these requests nor replaced the furniture.(i) Identify the consumer rights which have been violated by the furniture manufacturer.(ii) Where can Sehaj lodge complaint for this?

Define Training.

Name any two consumer rights.

Pragya bought an iron of a reputed brand for ₹ 1,500 but it caused an electric shock while it was being used. Pragya wants to exercise her ‘Right’.
Identify the ‘Right’ under which she can be protected.