PRICE RISE AND CONSUMER AWARENESS. — Social Science STD 10 — Question
Gujarat BoardEnglish MediumSTD 10Social SciencePRICE RISE AND CONSUMER AWARENESS.4 Marks
Question
How are Consumers Exploited?
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Answer
Consumers are people who have the purchasing power to buy goods and services to fulfill their wants but they are exploited in many ways:
$1.$ Under weight or under measurement:
The customers make the full payment for the goods but they do not get the correct weight.
The balances are tampered with.
$2.$ Goods or services of sub-standard quality:
Consumers are given low quality goods by adulteration or selling after expiry dates.
$3.$ Overpricing:
Producers exploit consumers by charging prices higher than the printed one or the decided retail prices.
$4.$ Articles harmful to health:
Many food items are adulterated and they become harmful to the customers health like adulterated edible oil and ghee.
$5. $ Unsatisfactory after sale services:
The producer or trader does not provide after sales service for purchase of durable equipment like car, fridge, etc.
$6.$ Sale not in accordance with pre-determined conditions:
Sometimes the producers do not provide the customer with goods and services as per pre-determined conditions or written agreement.
For E.g. Most of the builders exploit consumers by not providing them the flat or office they had booked or not giving them the facility already decided upon.
$7.$ Defects in service sector:
Corporations and institutions don’t provide proper and continuous services like drinking water, electricity, cooking gas, medical facilities, etc.
$8.$ Rough behaviour with consumers:
The producer or trader may insult or misbehave with consumers. For e.g. They may harass a consumer while giving a gas connection.
$9.$ Cheating in choice:
Consumers are influenced by attractive advertisements and end up buying goods without correct information and repent later for their wrong choice.
$10.$ Faulty equipment:
Electrical or electronic items are sometimes made without taking into consideration the safety of the consumers. For e.g. A consumer may get a shock from an electric geyser and die.
$11.$ Artificial Scarcity:
Sometimes traders hoard goods, create artificial scarcity and exploit the consumers in order to profiteer.
$12.$ Incomplete or insufficient information:
Consumers are given incomplete or insufficient information regarding things like price, quality, method of use, etc.
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