Question
How can a consumer get justice when his rights are denied?

Answer

The Consumer Protection Act, 1986 along with amendments in 1991 and 1993, gives a list of rights which saves a consumer from the exploitation in the market. But when a consumer feels that his rights are denied, he can appeal in the district level court. If the case is dismissed at district level court, the consumer can also appeal in state and then in national level courts. Thus, the act has enabled us as consumers to have the right to represent in the consumer courts.

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