Planning — Business Studies STD 12 Commerce — Question

Which consumer right entitles the consumer to get relief in case the product or service falls short of his expectations?

What is the main cause to adopt the divisional organisation structure?

After completing a course in Travel and Tourism, Vaibhav started his own travel agency. In order to ensure smooth functioning of his business, he decided to create fourteen job positions divided into four departments on the basis of functions namely front office department, including online query, reservation department, accommodation booking department and securing payment department. In order to avoid conflicts, he clearly assigned the line of authority and area of responsibilities for each job position.(a) Which function of management is being described in the above lines?(b) Identify the framework created by Vaibhav.(c) Name the type of framework created by Vaibhav.(d) Give two advantages of that frame work.

Rahul, a worker, is given a target of assembling two computers per day. Due to his habit of doing things differently, an idea struck him which would not only reduce the assembling time of computers but would also reduce the cost of production of the computers. Instead of appreciating him, Rahul’s supervisor ordered him to complete the work as per the methods and techniques decided earlier as nothing could be changed at that stage. The above paragraph describes one of the limitations of the planning function of management. Name and explain that limitation.

It merely means the granting of authority to subordinates to operate within prescribed limits. Mention the concept referred here.

At what level of management, managers are responsible for the welfare and survival of the organisation?

Give any two measures to improve effectiveness of communication.

How is return on investment computed?

Managerial activities are performed in all types of organisations in all departments Sre and at all levels. Which management character is highlighted here?

Define 'personal selling'.