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Developing Psychological Skills — Psychology STD 12 Humanities — Question

CBSE BoardEnglish MediumSTD 12 HumanitiesPsychologyDeveloping Psychological Skills4 Marks
Question
How does understanding of body language help in effective communication?
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Answer

Body language is composed of all those messages that people exchange besides words.
  • Gestures.
  • Postures.
  • Eye contact.
  • Clothing style.
  • Body movement.
Example:
  • Congruency/harmony between past communication & present communication between verbal and non-verbal.

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