Planning — Business Studies STD 12 Commerce — Question

'Dr. Plus Ltd'. a company manufacturing pharmaceuticals organised a seminar for the lower level team of "Production Department". The resource person emphasized on the following points:In order to realise organisational goals, the supervisor must have the ability of Influencing people to strive willingly for mutual objectives. He should possess the art of transferring facts, ideas, feelings, etc. from one person to another and making them understand. He needs to monitor the progress of routine work of the subordinates and guide them properly. He has to identify what excites people to work for the attainment of a desired objective so as to induce them to act in a desired manner.1. Which functions of management are referred in the above?2. Identify quoting lines, the elements of one of the functions referred in above para.

Which two standards will you suggest for production department?

How is leadership helpful to an organisation in case of change in environment?

What is included in ‘Legal Environment’ of Business? State.

What is meant by ‘Trading on Equity’?

Name the test used as a measure of individual's potential for learning new skills.

Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to Safety.

Define the term ‘Organisation Structure’.

A sales person is asked to finalise a deal with a customer. The marketing manager allows him to give a discount upto 10% but the finance manager allows him to give discount of 5% only. Which principle is violated here?
OR
Which principle of management is violated, if a subordinate is asked to receive orders from two or more superiors?

Give the meaning of ‘accountability’ as an element of delegation.