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Section - D — ENGLISH STD 11 Commerce — Question

Gujarat BoardEnglish MediumSTD 11 CommerceENGLISHSection - D4 Marks
Question
Mr. Bhavesh Dave writes an e-mail to flyshop.com requesting to replace the mobile phone, he has purchased during mega sale as it is damaged and not working properly. Draft an e-mail on flyshop.com@ymail.com on behalf of him in about 100 words.
✓

Answer

To: flyshop.com@ymail.com
Subject: Replacement of mobile phone
Sir, flyshop.com
This is to request you that I have purchased Redmi – 4 mobile phone from the megasale launched by you last week. After unpacking it at home, I found that it is a little damage on the right top corner. The back-cover is broken there. Not only that, after charging it to its full and switching it on, I found that it gives a blurred view. Letters and images are not clear at all. In this condition, I would not be happy retaining it at any cost. Kindly manage to get it replaced. Let me know the customer care centre of the said phone or guide me if any other procedure is to be followed.
Sooner action/response from your side will be a great favour to me.
Regards
Bhavesh Dave

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