Nature and Significance of Management — Business Studies STD 12 Commerce — Question

How does communication promote industrial peace?

Give a few examples of direct channel (zero level).

What is Labelling?

Name the type of organisation in which (a) Friendly relationship exists among members(b) Official relationship exists among the members.

'Sehaj bought Teak wood furniture for his drawing room from "Akshay Decors" of Kirti Nagar, Delhi for ₹ 4 lakhs. At the time of purchase the firm assured Sehaj about the best quality of the said furniture and gave 2 years warranty stating that if anything goes wrong, the firm shall replace it with a new one or refund the purchase amount. But the dining table and chairs started developing cracks at various places and the polish' became very dull within 30 days of purchase. Sehaj reported the matters to the firm and requested a number of times to replace the furniture. The firm neither paid attention to these requests nor replaced the furniture.(i) Identify the consumer rights which have been violated by the furniture manufacturer.(ii) Where can Sehaj lodge complaint for this?

Taking the first step with self-motivation is one of the traits of an intelligent person. Which principle does it indicate?

HRM is the most important task. Why?
Or
What is the role of human resources in achieving the organisational goals?

Name the two points of the importance of management.