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Business Communication Skills of a Secretary — Secretarial Practice STD 11 Commerce / Arts — Question

Maharashtra BoardEnglish MediumSTD 11 Commerce / ArtsSecretarial PracticeBusiness Communication Skills of a Secretary2 Marks
Question
Non-Verbal Communication
✓

Answer

  • Communication that does not involve written or spoken words is called non-verbal communication.
  • It takes place by using body language, facial expression, eye contact, silence, symbols, signs, gestures, etc.

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