Organising — Business Studies STD 12 Commerce — Question

What do you mean by employee development? Why is it needed?

Explain ‘Procedure’ and ‘Programme’ as types of plans, with a suitable example.

The workers of 'Gargya Ltd.' are unable to work on new computerised machines imported by the company to fulfil the increased demand. Therefore, the workers are seeking extra guidance from the supervisor, and the supervisor is overburdened with the frequent calls of workers.
Suggest how the supervisor, by increasing the skills and knowledge of workers, can make them handle their work independently.
Also, state any three benefits that the workers will derive by the decision of the supervisor.

1. Name and explain the principle of management which requires judicious application of penalties by the management.
2. Name and explain the technique of scientific management which helps in establishing interchangeability of manufactured parts and products.

If you are selected as a salesman in XYZ Company, what qualities you should possess to become a good salesman?

Factory system of production implies that managers serve as a link between the owners and the workers. Since as managers they had the mandate to get work done from the workers, there always exist the possibility of a kind of class conflict, the managers versus workers. Taylor recognised that this conflict helped none, the workers, the managers or the factory owners. Both should realise that each one is important. In such a situation even trade unions will not think of going on strike etc. According to Taylor, Scientific management has for its foundation the firm conviction that the true interests of the two are one and the same; that prosperity of the business cannot exist for a long time unless it is accompanied by prosperity/well-being of its workers. Japanese work culture is a classic example of such a situation. In Japanese companies, paternalistic style of management is in practice. There is complete openness between the management and workers. If at all workers go to strike they wear a black badge but work more than normal working hours to gain the sympathy of the management.
a. Identify and explain the principle of scientific management highlighted in the above paragraph.
b. To achieve a state like that of Japanese work culture, Taylor called for an important concept. Identify and explain that concept.

Give the meaning of 'Procedure' and 'Method' as types of plans.

Vinber Ltd. set up a manufacturing unit at Bhiwadi in Himachal Pradesh to manufacture electric geysers and supply them to dealers all over the country. Their production target was 500 geysers per week. It was decided by the management that variation in production upto 10 units would be acceptable.
At the end of the first week, the production was 450 geysers. The next week, production increased to 470 geysers. A week later, production was 460 geysers. On investigation, it was found that fluctuation in production was due to irregular supply of electricity.

1. The above para discusses some of the steps in the process of one of the functions of management. Explain these steps.
2. Also, state the step(s) that have not been discussed in the above para.

Despite internal sources of recruitment being economical, why do the companies not always use this source? Give any four reasons.