Principles of Management — Business Studies STD 12 Commerce — Question

Through a travel agent company, Sakshi, along with her family, went to Goa with group of 40 people. They were promised stay at a five star hotel but when they were provided a three star hotel, all passengers were frustrated. They planned to file a case in the consumer court after returning. What can Sakshi and others claim in the court against this non-commitment of the travel agent company?

Zenith Ltd. is a highly reputed company and many people wanted to join this company. The employees of this organisation are very happy and they discussed how they came in contact with this organisation.Aman said that he was introduced by the present Sales manager, Mr. John.Benu said that he had applied through the newspaper and was appointed as H.R Manager.Vaibhav said that he was neither related to any of the employee of the organisation nor there was any advertisement in the newspaper eventhen he was directly called from IIM Ahmedabad from where he was about to complete his MBA.(a) The above discussion is indicating an important function of management. Name the function of management.(b) The management function identified in part (a) follows a particular process. Explain the step of this process which is being discussed in the above para.

Mr. Rajiv the senior manager of Unique enterprise considered himself very wise and used to take all the decisions himself without consulting the employees, he never used to help any one nor he used to take help of anyone. The employees of unique enterprise were not working efficiently and company's profit margin started declining to tackle the problem, the company appointed a new manager from IIM Bangalore. The new manager after joining made a policy that all the decisions will be taken after consulting employees in the meeting. All employees must give some suggestions and best suggestions will be rewarded with financial and nonfinancial incentives. This policy had a very positive effects on company.State and explain the principle of Henry Fayol used by new manager.

What is compared with what in controlling?

Give two examples of internal premises.

Royal Ltd. decided that whenever a person reaches a particular age he will be promoted. Influenced by this plan of the company, several employees from other companies also joined the firm. But within few days they realised that the firm has pre-determined relation structure without free communication.On the basis of this, answer the following questions.(a) Identify the type of organisation described here.(b) Point out any two limitations of this type of organisation.

'The understanding of Business Environment enables the firm to identify opportunities'. What is meant by 'opportunities' here?

Give an example of privatisation in India.

Which Act provides relief to the buyers of goods in case the goods purchased do not comply with the expressed condition?

The objective of method study is to determine the standard time required to perform a certain job. (True/ False)