Principles of Management — Business Studies STD 12 Commerce — Question

Define span of control.

What does the term ‘Span of Management’ refer to?

Which Act provides relief to the buyers of goods in case the goods purchased do not comply with the expressed condition?

Give two types of formal communication.

Why is marketing called a social process?

How does control of existing shareholders affect financing decisions?

Give one example of opportunity and one example of threat offered in Indian economic environment.

What is Performance Appraisal?

'Dr. Plus Ltd'. a company manufacturing pharmaceuticals organised a seminar for the lower level team of "Production Department". The resource person emphasized on the following points:In order to realise organisational goals, the supervisor must have the ability of Influencing people to strive willingly for mutual objectives. He should possess the art of transferring facts, ideas, feelings, etc. from one person to another and making them understand. He needs to monitor the progress of routine work of the subordinates and guide them properly. He has to identify what excites people to work for the attainment of a desired objective so as to induce them to act in a desired manner.1. Which functions of management are referred in the above?2. Identify quoting lines, the elements of one of the functions referred in above para.

Mention any two measures to improve communication effectiveness.