Attitude And Social Cognition — Psychology STD 12 Humanities — Question
CBSE BoardEnglish MediumSTD 12 HumanitiesPsychologyAttitude And Social Cognition3 Marks
Question
What is non-verbal communication?
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Answer
Non-verbal communication is the process of sending and receiving messages without using words, either spoken or written. Also called manual language. Similar to the way that italicizing emphasizes written language, nonverbal behavior may emphasize parts of a verbal message.
The term nonverbal communication was introduced in 1956 by psychiatrist Jurgen Ruesch and author Weldon Kees in the book "Nonverbal Communication: Notes on the Visual Perception of Human Relations."
Judee Burgoon (1994) has identified seven different nonverbal dimensions:
Kinesics or body movements including facial expressions and eye contact;
Vocalics or paralanguage that includes volume, rate, pitch, and timbre;
Personal appearance;
Our physical environment and the artifacts or objects that compose it;
Proxemics or personal space;
Haptics or touch.
Chronemics or time. To this list, we would add signs or emblems.
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