Social Studies Question(1 Marks)

Maximum retail price (MRP) printed on packets is beneficial for us:

1. The seller cannot sell more than the printed price (MRP).
2. We can bargain with the seller to sell at less cost than MRP.

Consumer Protection Act was enacted by the Indian Parliament in 1986: To protect the consumers from unfair trade practices and retains the interest of consumers at large.

If any damage is done to a consumer by a trader the consumer can move the court to get compensation under his –RIGHT TO SEEK REDRESSAL.

Example of violation of consumer’s right to choose is:
If you want to buy toothpaste and the shop owner says that she/he can sell the toothpaste only if you buy a toothbrush. If you are not interested in buying the brush your right to choice is denied.

Jewellery.

1. Use of false weights and measures.
2. Adulteration.
3. Duplicate goods.
4. Lack of safety devices in the product.
5. Selling the product beyond date of expiry.
6. Not giving proper information of the product.
7. Black marketing.

1. They guide consumers on how to file cases in the consumer court.
2. Sometimes they represent individual consumer in the consumer court.
3. With the financial help of the government, they create consumer awareness among the people.

Advertisements: “Win a Gold Coin inside a pack”.

Logo on electric goods - ISI.

The logo of pure gold generally: Hallmark.

Right to Seek Redressal: Consumers have Right to Seek Redressal against unfair trade practices and exploitation. He/She have the right to get compensation depending on the degree of damage.

Right to choose.

ISI.

Barter is a system of exchange in which goods are directly exchanged without the use of money.

If a person wants to buy toothpaste and the shop owner says that she can sell the toothpaste only if the customer buys toothbrush. If you are not interested in buying the brush, you have right to deny.

RTI Act (Right to Information Act).

The logo:
ISI (Indian Standard Institutions)

To purchase electrical goods: - ISI logo.

We participate in the market as:

1. Consumers.
2. Producers.

Right to choice.

Today, there are more than 700 consumer groups in the country of which only about 20-25 are well organised and recognised for their work.

Whenever there is a complaint regarding a good or service that they had bought, the seller tries to shift all the responsibility on to the buyer.

Rampant food shortages, hoarding, black marketing, adulteration of food and edible oil gave birth to consumer movement in an organised form in 1960s.

A major step taken in 1986 by the Indian government was the enactment of the Consumer Protection Act, 1986, popularly known as COPRA to protect consumer’s interests.

Adulteration is the process of mixing pure and impure products in order to attain profits. It causes financial and health loss to consumer.

A consumer is the person who buys anything from the market and uses it.

At District Level: District Consumer Redressal Forum.
At State Level: State Consumer Redressal Commission.
At National Level: National Consumer Redressal Commission.

Standardisation of products is done at the national level by the Bureau of Indian Standards Act, 1986. ISI, AGMARK, Hallmark are well known, certification marks for national standardisation.

Consumer international is the umbrella body of 240 organisation from over 100countries for consumer movements.

They should complain and claim for compensation or replacement.

Rules regarding fire safety.

In this case Right to choose is being violated by the seller.

To save the consumers from producers.

Consumer Forums or Consumer Protection Councils.

Political Parties in India are recognized by the Election Commission.

When we buy medicines, on the packed medicines, we must find directions for proper use, information related to its side effects, risks associated with usage of that medicine, manufacturing date and expiry date.

24th December is observed as National Consumers Day in India because on this day in 1986 COPRA was enacted by the Indian Parliament.

They need to strictly follow the required safety rules and regulations.

Consumer forum: Its a VCO (Voluntary Consumer Organisation) for consumers to keep them aware of their rights, responsibilities and how to raise their grievances.

A long battle had to be fought with court to make cigarette–manufacturing companies accept that their product could cause cancer.

Rules and regulations are needed to protect workers in unorganised sector or protect people from high interest rates charged by moneylenders in the informal sector or for protecting a consumer in the market.

Logo of Quality is ISI.

Consumer groups should increase public awareness about consumer rights. Consumer groups should see to it that every case regarding consumer complaint reaches its logical conclusion.

Countries that transform their raw materials into a wide variety of furnished goods of higher value are prosperous.

In India, the consumer movement as a ‘social force’ originated with the necessity of protecting and promoting the interests of consumers against unethical and unfair trade practices.

Consumers participate in the market when they purchase goods and services that they need.

The buyer should take Product and its bills without fail which becomes evidence in future.

Suppose you want to buy a toothpaste, and the shop owner says that she can sell the toothpaste only if you buy a toothbrush. Your right to choice is denied.

Standardisation of product is done at the international level. ISO 9000 and ISO 14000 are the well-known certification marks for international standardisation.

He/ She should look for the desired information on the product.