Emerging Modes of Business Business Studies - Emerging Modes of Business

Which one of the following is a factor which gives advantage to e-business over traditional business?

Various departments of an organization like purchase, marketing, production, HR, etc can interact with one another using.

___________________ is a prerequisite for implementation of e-business.

Which one of the following is not an advantage of traditional business?

The term outsourcing has more popularly come to be associated with:

If we are talking about the present era, what is the scope of KPO?

What do you understand by the term ‘mode of business'?

Which concept is related with the outsourcing services that require expertise of higher order?

Despite of many advantages, e-business has certain limitations also. State any two such limitations of e-business.

Give one point of distinction between BPO and KPO.

Software Engineers working in 'General Technologies' are very happy as they got the freedom to work from home. Their boss told them that they are free to carry their work back home and just need to complete the project assigned to them on time. So all the engineers are taking their daily assigned tasks from the daily work manager and save it in their laptops to complete it at their convenience at their homes.
The initiative was taken by the general manager so as to allow the employees to spend more time with their families which in turn can increase their potential, creativity and efficiency.
On the basis of the given information about General Technologies, answer the following questions:
(a) Identify the dimension of e-Business talked about in the above situation.
(b) State any other two dimensions of e-Business.
(c) Identify two values which the company is trying to communicate to the society?

Shivangi is fond of buying goods online. She bought a dress online from a Swedish company after reading good reviews about the dress on customer portal. But when she received the dress, it is not the same as shown in the picture. She called on the customer care number to discuss her problem.
On the basis of the given information about Shivangi, answer the following questions:
Explain the types of e-Business transactions mentioned here quoting lines from the case.

In early 2005, Vivek and his wife Sangeeta co-founded Brickwork India with an idea to provide the benefits of outsourcing available to individuals and small to mid-sized companies by providing simple to complex business assistance, at an affordable price. To make this idea a reality, they pioneered the unique concept of Remote Executive Assistance (REATM) with a two-fold mission. One to enable large enterprises optimize their executive's time by freeing them up from routine and non-core tasks, by providing customized and personalized services. Secondary to set-up a platform for all global enterprise and they provide a range of research solutions, to diversify the business, reach out to the customers, plan the online and social media strategy, present your business idea to attract investors, improve the supply chain management, enter.
On the basis of the given information about Brickwork India, answer the following questions:
(a) Name the service which is offered by Brickwork India.
(b) How is the service identified in part (a) above different from BPO.

Radhika is a business woman doing online business of imitation jewellery. Radhika have customers throughout India. Radhika engage in various online transactions and receive orders through email. Customers make payment to Radhika bank account via electronic fund transfer system. Radhika also provide facility to customers to make cash payment on receipt of goods. Time to time Radhika conduct online surveys to know customers' preferences.
Complaints are lodged by the customers at customer complaint number provided to them. Radhika employees can work from anywhere by accessing network using virtual private network technology.
Identify and explain various types of e-Business transactions highlighted above by quoting The line from the case

Airtel is one of the most prominent telecom companies in the world with its services spanning to 19 countries in South Asia and Africa. It has a number of firsts to its credit which has positioned it much ahead of its competitors. It's bouquet of fixed line services, mobile services and also broad band have positioned it in a league of its own. It is world's third largest single country operator and fifth largest telecom operator in the world. It is the first mobile telephone company to outsource everything except marketing, sales and finance. Airtel outsource it's IT processes to IBM, entire network operations to Ericsson and Siemens along with Alcatel Lucent and the transmission towers to another company.
On the basis of the given information about Airtel, answer the following questions:
(a) Identify the feature of outsourcing concept adopted by Airtel.
(b) Explain the two other features of outsourcing.

e-Business gives customers an opportunity to look for cheaper and better quality products. With e-Commerce, consumers can search the specific product or service they require and can even find the direct manufacturer from where they can purchase products at comparatively less price. Shopping online is time saving and convenient. In addition to it, consumers also get to see the reviews of other consumers that will help in making beneficial purchase decision.
On the basis of above discussion about, explain the benefits of e-Business not discussed above.

Airtel outsourced their IT processes to IBM, entire network operations to Ericsson and Siemens along with Alcatel Lucent recently and the transmission towers to another company. This leads to economies of scale accruing to outsourcing partners as the same service is delivered to a number of organisations. This has enabled Airtel not only to earn profit, but has also facilitated inter-organisational knowledge sharing and collaborative learning. It has also stimulated entrepreneurship and provided employment opportunities in our country.
On the basis of the given information about Airtel, answer the following questions:
(a) Which three benefits of outsourcing has been referred above. Also quote the lines from the above para that denote these three benefits.
(b) Identify any two values which the company is trying to communicate to the society.

Riya is an IT professional based in Bangaluru. Due to her busy schedule, she is not able to go to the market to purchase diwali gifts and home decoratives. Her friend, Raj, suggested her to download an online shopping app which will not only provide huge variety of products at attractive discounts but also offers 24*7shopping. She liked the idea but her neighbour, Mira, cautioned her against such online shopping sites. She shared her own experience where she ordered a blue pair of jeans and was delivered a green one. She told that there are some online forums where consumers warn other consumers about fraud websites. So she should check consumer views before buying goods from any online shopping sites.
On the basis of the given information about Riya, explains the two types of e-Business discussed.

Use of internet has considerably reduced the dependence on paper work and has created a paperless society. Also,it is believed that networked individuals are better than high networth individuals. Many Companies in the corporate sector are emphasizing on the use of internet for sourcing of supplies and selling of goods even though it lacks inter personal interaction. The employees resist it as they not familiar with this mode of doing business. are
On the basis of the given information about use of internet, answer the following questions:
(a) Enlist the three other limitations of the mode of business other than discussed above.
(b) What do you understand by the statement "networked individuals are better than networthed individuals"?

Flavour Mobiles is a leading smartphone brand in the country with numerous accolades under its belt. Company was started in 2009 with an aim to bring the benefits of Smartphone telephony to the masses. Within a short span of time, Flavour has become the brand of choice of the discerning mobile consumer in a country which has one of the fastest growth rates in mobile device consumption. For this purpose company officials interact with different suppliers to get necessary raw material through internet to manufacture its products. Onnext Battery Ltd. is leading supplier of battery to the company. Flavour Mobiles use network of computers to interact with their suppliers. Transactions like placing orders, delivery of components, making payments are done electronically through internet. The company officials finds dealing through internet quiet convenient. Moreover, internet has enabled them to interact with many suppliers from different nations and select the one which offers then required raw material at low price.
On the basis of the given information about Flavour Mobiles, answer the following questions:
(a) Identify the two benefits of e-Business transactions highlighted above by quoting the line from the case.
(b) Explain the two other benefits of e-Business transactions to an organisation.

Business transformation is a constant part of business life. To remain competitive all businesses must be aware of their internal and external environment, identify trends and new value positions and change their mode of operation to exploit the business advantages they identify. Increasingly it is becoming evident that businesses achieving the most success in transforming the way they are connecting with their customers. Businesses that have a physical infrastructure (warehouse, retail, direct sales, catalogue, franchises) are now opening an on-line channel or website aligned, cross supported and complimentary to the traditional channels. This shift offers the comfort, support and encouragement to the customers.
On the basis of the given information, answer the following questions:
Identify the two modes of doing business and differentiate between them.

Hemant and Co. is a leading manufacturers in mobile phones. It provides different category of mobile phones. For this purpose they interact with different suppliers to get necessary raw material through internet to manufacture their products. Transactions like placing order, delivery of components, making payments are done electronically through internet. In addition to the above, they also adopt effective measures to protect the environment from the dangers of pollution.
On the basis of the given information about Hemant and Co., answer the following questions:
(a) Identify and explain the scope of e-Business highlighted above.
(b) What are the resources required for successful e-Business in plementation?
(c) Identify value which the company is trying to communicate to the society.

Bhakti Consultancy Services is a famous corporate group working in IT sector. The company provides IT services globally. It has various departments to manage its affairs like production, testing, sales, human resource, finance, marketing, etc. In order to ensure that there is complete interaction among these departments, the company has developed its own internet network. This not only leads to better coordination among departments but permits well informed and faster decisions, speedier workflows. The employees of the company use internet to conduct meetings, recruit and select the employees online via video conferencing. The management of Bhakti Consultancy Services has a responsibility to avoid speculative activities and invest the money in good business ventures and get good returns.
On the basis of the given information about business done by Bhakti Consultancy Services, answer the following questions:
(a) Identify scope of e-Business which is referred above.
(b) Explain three other points of scope of e-Business other than identified in part (a) above.
(c) Identify any two values which the company is trying to communicate to the society.

Oriental Electric Ltd operates with a philosophy to carve out a niche in the global fan industry and evolve into a premier lifestyle home solutions provider. Oriental Electric Ltd has earned the trust of millions of customers by providing cutting-edge lifestyle electrical products. Oriental Electric Ltd has different departments like Production, Marketing, Accounts, Human Resource, and R&D etc. Earlier all the work was done physically but nowadays all the departments are sharing the information through the local area network, which saves time, increase the speed of exchanging information and documents and provides the proof of every transaction.
On the basis of the given information about Oriental Electric Ltd., answer the following questions:
(a) Identify the modes of business adopted by Oriental Electric Ltd., earlier and now.
(b) Differentiate between the modes of business adopted by Oriental Electric Ltd.

Invinciblle Publishers is an independent publishing and marketing platform founded to design, publish, promote, and sell professional quality printed books. Invinciblle Publishers, aim is to make this very process as quick, smooth and hassle-free as possible. With its brilliant team of editors, designers and marketers, company goal is to bring many stories to life and give them the readership they deserve.
To achieve its objective of delivering quality content at reasonable prices with competitive royalties and aggressive marketing company appointed Rachel as the marketing manager. During a sales meeting she suggested to sell books online. Everyone in the meeting looked surprised because from last many years they have been selling books by visiting booksellers and stores.
The Sales Director asked Rachel to prepare a detailed report on online selling concept. Soon the books were available online. Within three months the publisher received a big order from Canada. This would be their first export so the sales manager is now trying to understand the export procedure.
On the basis of the given information about Invinciblle Publishers, answer the following questions:
(a) State the stages involved in the concept of selling books online.
(b) Discuss any four payment mechanism for online business.