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M.C.Q (1 Marks)

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35 questions · timed · auto-graded

MCQ 11 Mark
In controlling process, the next stage of setting performance standards is:
  • Measurement of actual performance.
  • B
    Comparing actual performance with standards.
  • C
    Analysing deviations.
  • D
    Taking corrective action.
Answer
Correct option: A.
Measurement of actual performance.
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MCQ 21 Mark
For the following, choose the right answer.An efficient control system helps to:
  • Accomplishes organisational objectives.
  • B
    Boosts employee morale.
  • C
    Judges accuracy of standards.
  • D
    All of the above.
Answer
Correct option: A.
Accomplishes organisational objectives.
An efficient controlling system helps in achieving all the aforementioned objectives. Controlling refers to the process of assessing the progress of the current tasks and activities and setting the work standards to achieve the goals of the organisation. An efficient control system helps in keeping a close watch on the progress of the work towards the accomplishment of the organisational goals and takes the required corrective actions. It helps in tracking the changes taking place in the organisation and the business environment and thereby, helps in judging the accuracy of the standards set. Along with this, controlling boosts employee morale by telling them in advance about what is expected from them and motivating them to work according to the set policies.
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MCQ 31 Mark
Identify the function of management which aims that activities conform to the standards set so that organisational goals are achieved:
  • A
    Planning.
  • Controlling.
  • C
    Direction.
  • D
    None of these.
Answer
Correct option: B.
Controlling.
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MCQ 41 Mark
For the following, choose the right answer.Budgetary control requires the preparation of:
  • A
    Training schedule.
  • Budgets.
  • C
    Network diagram.
  • D
    Responsibility centers.
Answer
Correct option: B.
Budgets.
Budgetary control technique of managerial control involves the preparation of budgets for each operation of the organisation and then comparing the realised results with the budgetary standards. A budget is a quantitative statement defining the objectives to be achieved in a specified time period and the policies to be followed.
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MCQ 51 Mark
The last step in the controlling process is:
  • A
    Analysing deviations.
  • B
    Comparing actual performance with standards set.
  • Taking corrective action.
  • D
    Measurement of actual performance.
Answer
Correct option: C.
Taking corrective action.
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MCQ 61 Mark
Which of the following is the technique of measurement of performance?
  • A
    Personal observation.
  • B
    Sample checking.
  • C
    Performance reports.
  • All of the above.
Answer
Correct option: D.
All of the above.
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MCQ 71 Mark
Which of the following is not a feature of controlling?
  • A
    Controlling is a positive process.
  • B
    Controlling is a dynamic process.
  • Controlling improves employee's motivation.
  • D
    Controlling is an all pervasive function.
Answer
Correct option: C.
Controlling improves employee's motivation.
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MCQ 81 Mark
Under controlling of HR area, corrective action must be taken for:
  • High labour turnover rate.
  • B
    Low labour turnover rate.
  • C
    Zero labour turnover rate.
  • D
    Low labour absenteeism.
Answer
Correct option: A.
High labour turnover rate.
A high labour turnover ratio implies that a company's employees leave their jobs at a relatively high rate. It increases the cost of recruitment, selection & training. To overcome this issue, corrective action must be taken for high labour turnover rate.
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MCQ 91 Mark
Controlling provides direction to all activities and each department and employee is governed by predetermined standards, which helps in establishing among them:
  • A
    Organising.
  • B
    Directing.
  • C
    Planning.
  • Co-ordination.
Answer
Correct option: D.
Co-ordination.
Controlling makes sure that proper direction is taken and that various factors are maintained properly. All the departments are controlled according to predetermined standards which are will co-ordinated with one another.
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MCQ 101 Mark
Which area is identified under Critical Point Control while analysing deviations?
  • A
    Key Failure Areas.
  • Key Result Areas.
  • C
    Critical Area.
  • D
    None of these.
Answer
Correct option: B.
Key Result Areas.
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MCQ 111 Mark
"Planning is guided by past experience and corrective actions taken in the controlling process. Thus, it is regarded as ....."
  • Backward looking function.
  • B
    Forward looking function.
  • C
    Pervasive function.
  • D
    None of the above.
Answer
Correct option: A.
Backward looking function.
Planning is based on previous year's estimates, budgets, informations and decision-making of controlling process. Therefore, planning is a backward looking function.
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MCQ 121 Mark
Which of the following is an advantage of critical point control and management by exception?
  • A
    Saves time.
  • B
    Better utilisation of managerial talent.
  • C
    Facilitates delegation of authority.
  • All of the above.
Answer
Correct option: D.
All of the above.
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MCQ 131 Mark
Marketing department of an organisation may be classified as:
  • A
    A cost centre.
  • A revenue centre.
  • C
    An investment centre.
  • D
    None of the above.
Answer
Correct option: B.
A revenue centre.
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MCQ 141 Mark
For the following, choose the right answer.Management audit is a technique to keep a check on the performance of:
  • A
    Company.
  • Management of the company.
  • C
    Shareholders.
  • D
    Customers.
Answer
Correct option: B.
Management of the company.
Management audit implies a systematic assessment of the overall actions of the management of a company. It aims at evaluating the efficiency and effectiveness of the management and helps in identifying the areas where it lags behind. It reveals the deficiencies in performance and helps in taking corrective measures. Hence, management audit keeps a check on the overall performance of the management of the company.
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MCQ 151 Mark
Which concept states that if you try to control everything you may end up controlling nothing? Management by Exception.
  • Management by Exception.
  • B
    Critical Point Control.
  • C
    Budgetary Control.
  • D
    All of these.
Answer
Correct option: A.
Management by Exception.
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MCQ 161 Mark
Which of the following shows the relationship between planning and controlling?
  • Both are looking forward and back.
  • B
    Both have little control on external factors.
  • C
    Both are substitutes of each other.
  • D
    Both are management functions.
Answer
Correct option: A.
Both are looking forward and back.
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MCQ 171 Mark
For the following, choose the right answer.Controlling function of an organisation is:
  • A
    Forward looking.
  • B
    Backward looking.
  • Forward as well as backward looking.
  • D
    None of the above.
Answer
Correct option: C.
Forward as well as backward looking.
Controlling as an essential part of management is forward as well as backward looking. It is a backward looking function in the sense that it assesses the work done and analyses deviations from the set standards. Based on these deviations it attempts to take the required corrective measures. Thus, it guides the future course of action and aims at improving the future performance. In this sense, it is also a forward looking function. Hence, we can say that controlling is forward as well as backward looking function.
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Question 181 Mark
The final step in the controlling process is _____________.
Answer
The final step in the controlling process is taking corrective action.
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MCQ 191 Mark
"Taking corrective actions" is the final step in the process of controlling, in which the managers takes corrective measures to bring back everything on track. Sometimes even after best efforts, if deviations cannot be corrected then what should be done?
  • Revise the standards.
  • B
    Fire the managers.
  • C
    Shut the company.
  • D
    None of the above.
Answer
Correct option: A.
Revise the standards.
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MCQ 201 Mark
$.........$ is often referred to as control by exception:
  • A
    Deviation.
  • Management by exception.
  • C
    Feedback.
  • D
    Critical point.
Answer
Correct option: B.
Management by exception.
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Question 211 Mark
___________ means ensuring activities in an organisation which are to be performed as per the plans.
Answer
Controlling means ensuring activities in an organisation which are to be performed as per the plans.
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MCQ 221 Mark
Which concept in the process of controlling focus on key result areas?
  • A
    Corrective measure.
  • B
    Measurement of actual performance.
  • Critical point control.
  • D
    Management by exception.
Answer
Correct option: C.
Critical point control.
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MCQ 231 Mark
In controlling process, while setting performance standards, standards can be set:
  • A
    In quantitative terms only.
  • B
    In qualitative terms only.
  • Both $(a)$ and $(b).$
  • D
    In subjective terms.
Answer
Correct option: C.
Both $(a)$ and $(b).$
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MCQ 241 Mark
Sales volume, sales expenses, advertising expenses are the part of $.........$ standards:
  • A
    Production.
  • Marketing.
  • C
    $HR.$
  • D
    Finance.
Answer
Correct option: B.
Marketing.
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MCQ 251 Mark
$.........$ is the first step in the process of controlling:
  • A
    Measurement of actual performance.
  • Setting performance standards.
  • C
    Analysing deviations.
  • D
    Taking corrective action.
Answer
Correct option: B.
Setting performance standards.
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MCQ 261 Mark
Which of the following statements is correct?
  • A
    Planning and controlling are the essentially one and the same.
  • B
    Controlling is the part of the planning process.
  • C
    Controlling can be a substitute for planning.
  • A control process is meaningless without pre determined goals set.
Answer
Correct option: D.
A control process is meaningless without pre determined goals set.
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MCQ 271 Mark
Which of the following is an importance of controlling?
  • A
    Costly affair.
  • Ensures order and discipline.
  • C
    Both $(a)$ and $(b).$
  • D
    Neither $(a)$ and $(b).$
Answer
Correct option: B.
Ensures order and discipline.
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MCQ 281 Mark
Which of the following is not an importance of controlling?
  • A
    Judging accuracy of standards.
  • B
    Effective use of resources.
  • C
    Ensures order and discipline.
  • Exploitation of resources.
Answer
Correct option: D.
Exploitation of resources.
By exercising control, a manager seeks to reduce wastage and spoilage of resources, which helps in effective and efficient utilisation of resources.
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MCQ 291 Mark
Which of the following factor$(s)$ is$/$are beyond the control of an organisation?
  • A
    Change in government policies.
  • B
    Change in technology.
  • C
    Competition level.
  • All of the above.
Answer
Correct option: D.
All of the above.
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MCQ 301 Mark
Which of the following is a limitation of controlling?
  • A
    Judging accuracy of standards.
  • Little control on external factors.
  • C
    Both $(a)$ and $(b).$
  • D
    Neither $(a)$ and $(b).$
Answer
Correct option: B.
Little control on external factors.
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MCQ 311 Mark
For the following, choose the right answer.
Which of the following is not applicable to responsibility accounting:
  • A
    Investment center.
  • Accounting center.
  • C
    Profit center.
  • D
    Cost center.
Answer
Correct option: B.
Accounting center.
Accounting centre is not a part of responsibility accounting. Responsibility accounting basically refers to a system in which different divisions of the organisation are established as responsibility centres. Herein, each department is given a set target and the head of the department (manager) is made responsible for achieving it. They are of different types of responsibility centres such as cost centre, investment centre, profit centre and revenue centre.
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MCQ 321 Mark
Controlling is a pervasive function because it is performed:
  • A
    In all organisations whether profit making or non$-$profit making.
  • B
    At all levels of management to ensure that the work at every stage is performed as planned.
  • C
    Goal$-$oriented process.
  • Both $(a)$ and $(b).$
Answer
Correct option: D.
Both $(a)$ and $(b).$
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MCQ 331 Mark
Which technique is used for measurement of actual performance?
  • Personal observation.
  • B
    Market survey.
  • C
    Critical point control.
  • D
    $\ce{CCTV's}$ footage.
Answer
Correct option: A.
Personal observation.
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MCQ 341 Mark
Which of the following describes the nature of controlling?
  • A
    Goal$-$oriented process.
  • B
    Pervasive function.
  • C
    Continuous process.
  • All of the above.
Answer
Correct option: D.
All of the above.
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Question 351 Mark
State any two points in the context of importance of controlling.
Answer
Two points in the context of importance of controlling are:
  1. Helps in achieving organisational goals.
  2. Making efficient use of resources.
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M.C.Q (1 Marks) - Business Studies STD 12 Commerce Questions - Vidyadip