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Information Technology [3 Mark Questions]

MS-Word 2007 Advanced · CBSE STD 9 (CBSE - English Medium). 2 questions.

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[3 Mark Questions]

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2 questions · timed · auto-graded

Question 13 Marks
  1. Following is a text document containing a letter. The line numbers given on the right hand side of the document. Observe the following document and answer the questions (i) to (iii).
    From 1
    Customer Help Manager, 2
    LG Corporation, 3
    New Delhi 4
    Date: 31st MAY, 2014 5
    To, 6
    Dushyant Khandelwal 7
    P-125 Vasant Enclava 8
    Nehru Place 9
      10
    Subject: Reply to Complaint no. 52543 11
    Dear Madam 12
      13
    This is with reference to your complaint no. 52543 with regard 14
    to our Hair Dryer Model 978. We would like to inform 15
    you the following: 16
    1. The defect informed by you is not converted in our Warrant Terms. 17
    2. The defective part is required to be imported from Japan. 18
    3. As a privileged customer of our company will be able to give 19
    50% discount on the part alongwith free replacement at your 20
    premises. 21
      22
    Kindly let us knowyi ur decision in the regard. 23
      24
    In your best service! 25
      26
    Sincerely Yours’ 27
    Cjodbole 28
    Shyam Godbole. 29
      30
    CustCare@LGCorp.com 31
    1. Name the feature used to insert the digital signature of the customer help Manager in line 28.
    2. The manager Wants to send the letter with same content to all customers with similar complaints. The addresses of all such customers are stored in a separate document. Name the feature, which will help the
      manager to achieve the same.
    3. Identify line(s) where the text is right aligned. (Write line numbers)
Answer
  1. In Word processor, the digital signature is inserted using Insert —> Picture option. The digital signature is a scanned image and stored in picture format.
  2. The Mail Merge feature will help the manager to send the letter with same content to all customers with similar complaints.
  3. The right aligned lines are 5 and 31.
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Question 23 Marks
Write down the purpose and features of Show Markup option available in Review tab of Word 2007 document.
Answer
Accepting or rejecting changes work much like the Spell Check feature. By cycling through the changes made to a document, the author can accept or reject any or all changes.
For accepting or rejecting the changes made so far, do the following:
  1. Open the document to be reviewed.
  2. From the Review tab, in the Changes group, click Next option. The first change will be displayed.
  3. Do one of the following:
    • To accept the change, click on top half of the Accept button.
    • To accept all changes, click the on the Accept button —> select Accept All Changes in Document.
    • To reject the change, click on top half of the Reject button.
    • To reject all changes, click on the Reject button —> select Reject All Changes in Document.
  4. Repeat steps (ii) and (iii) until all changes/comments have been reviewed.
  5. When finished, save your document.
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[3 Mark Questions] - Information Technology STD 9 Questions - Vidyadip