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4. INTRODUCTION TO E-COMMERCE · Gujarat Board (GSEB) STD 12 Commerce (GSEB - English Medium). 397 questions.

Questions · Page 3 of 8

MCQ

MCQ 1011 Mark
Which of the following is an E-commerce advantage?
  • A
    Conduct business 24 x 7, No boundaries or geographical limitations.
  • B
    Lower cost, Speed, Team work.
  • ✓
    Improved and better customer service, Eliminate travel time and Cost.
  • D
    All of these
Answer
Correct option: C.
Improved and better customer service, Eliminate travel time and Cost.
Improved and better customer service, Eliminate travel time and Cost.
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MCQ 1021 Mark
Why will E-commerce sales rise in the coming years?
  • A
    Availability of faster broadband services
  • B
    Availability of new applications
  • ✓
    a and b both
  • D
    None of these
Answer
Correct option: C.
a and b both
a and b both
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MCQ 1031 Mark
Which of the following befits to the customers have in E-commerce?
  • A
    Availability of goods at lower cost
  • B
    Wider choice
  • C
    Saves time
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1041 Mark
Why the cash-on-delivery is an expensive proposition from the retailer point of view while getting delivery of products?
  • A
    As they have to finance sale till the order is delivered.
  • B
    As it makes easy to reject products
  • ✓
    a and b both
  • D
    None of these
Answer
Correct option: C.
a and b both
a and b both
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MCQ 1051 Mark
How is the cash-on-delivery mechanism believed from the online retailer point of view?
  • A
    Profitable
  • ✓
    Expensive
  • C
    a and b both
  • D
    Easy
Answer
Correct option: B.
Expensive
Expensive
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MCQ 1061 Mark
How many Indian E-commerce business companies use cash-on-delivery mechanism?
  • A
    50
  • B
    20
  • ✓
    80
  • D
    100
Answer
Correct option: C.
80
80
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MCQ 1071 Mark
Which option have the retailers started to give payment for shopping?
  • A
    Free home delivery
  • ✓
    Cash on delivery
  • C
    Delivery at every year
  • D
    None of these
Answer
Correct option: B.
Cash on delivery
Cash on delivery
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MCQ 1081 Mark
Which online stores are becoming quite popular in India?
  • A
    Flipkart, eBay India, Snap deal
  • B
    Amazon India, Mantra, Domino
  • C
    PatTM, Jabong
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1091 Mark
When did E-commerce in India grow well as compared to other countries?
  • ✓
    Expected late
  • B
    Early
  • C
    So late
  • D
    Cannot be determine
Answer
Correct option: A.
Expected late
Expected late
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MCQ 1101 Mark
Which of the following factors play role for the growth of E-commerce in India?
  • A
    Increased usage of online classified sites, with more consumers buying and selling second-hand goods.
  • B
    Evolution of the online marketplace model with sites like eBay, Flipkart, Snap deal and many more.
  • C
    Increase in use of mobile devices.
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1111 Mark
Which of the following factors play role for the growth of E-commerce in India?
  • A
    Busy lifestyles, traffic congestion and lack of time for traditional shopping
  • B
    Lower price compared to traditional business
  • C
    Availability of much wider product range
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1121 Mark
Which of the following factors play role for the growth of E-commerce in India?
  • A
    Internet connections, broadband and 3G services
  • B
    The growth of technology facilitators such as laptops, smart phones, tablets and dongles.
  • C
    Increase in use of mobile devices.
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1131 Mark
Whose variety over the Internet makes online buying more attractive and convenient?
  • A
    Goods
  • B
    Services
  • ✓
    a and b both
  • D
    None of these
Answer
Correct option: C.
a and b both
a and b both
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MCQ 1141 Mark
Which of the following are features of Ecommerce?
  • A
    Customers can browse through products catalogue and available offers.
  • B
    E-payments systems are used for receiving payments or payment on delivery option is also available.
  • C
    Goods are delivered to the customer within few days
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1151 Mark
Which of the following are features of Ecommerce?
  • A
    Advertising of the product is done electronically.
  • B
    Reduces the per transaction cost.
  • C
    Reduces the time taken to perform an overall transaction.
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1161 Mark
Which of the following is a common feature of traditional commerce?
  • A
    Operates within a certain period of time or during business hours.
  • B
    No sharing of information with competitors and hiring of sales persons, sales manager and many more.
  • C
    Location renting or purchasing, advertising, inventory, shipping of products.
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1171 Mark
What is known as the arrangement of products, store design and layout?
  • ✓
    Merchandising
  • B
    E-commerce
  • C
    Arrangement
  • D
    All of these
Answer
Correct option: A.
Merchandising
Merchandising
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MCQ 1181 Mark
Which type of products will the buyers hesitate to buy in E-commerce?
  • A
    Perishable food items
  • B
    Expensive jewelry
  • C
    High-fashioned cloth
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1191 Mark
Which type of products are difficult to sell using E-commerce?
  • A
    Products that customers prefer to touch.
  • B
    Products that customers prefer to smell or examine precisely.
  • ✓
    a and b both
  • D
    Products which are having high price.
Answer
Correct option: C.
a and b both
a and b both
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MCQ 1201 Mark
‘Which are the cases in which business processes use traditional activities very effectively and cannot be improved through technology?
  • ✓
    Commercial
  • B
    Non-commercial
  • C
    a and b both
  • D
    production
Answer
Correct option: A.
Commercial
Commercial
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MCQ 1211 Mark
How do the businesses have to compete in traditional commerce?
  • A
    Within a single industry
  • B
    In limited geographical area
  • ✓
    a and b both
  • D
    Competition is not there
Answer
Correct option: C.
a and b both
a and b both
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MCQ 1221 Mark
What has significantly changed the nature of competition in traditional way of doing business?
  • ✓
    E-commerce
  • B
    Technology
  • C
    Commerce
  • D
    Network
Answer
Correct option: A.
E-commerce
E-commerce
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MCQ 1231 Mark
Which of the following sites provide online banking?
  • A
    www.onlinesbi.com, www.iob.in
  • B
    www.bankofbaroda.co.in, www.centralbankofindia.co.in
  • C
    www.pnbindia .in & www.denabank.co.in
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1241 Mark
In which of the following fields is Net banking used?
  • A
    Online shopping
  • B
    Online ticket booking
  • ✓
    a and b both
  • D
    None of these
Answer
Correct option: C.
a and b both
a and b both
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MCQ 1251 Mark
What is provided to the customer by the bank to log into the bank sites?
  • ✓
    Net banking password
  • B
    Security key
  • C
    Digital signature key
  • D
    All of these
Answer
Correct option: A.
Net banking password
Net banking password
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MCQ 1261 Mark
Which are the facilities provided to the customers by Net banking?
  • A
    Statements for any credit or debit
  • B
    Pay bills like telephone, electricity and many more without going to the bank.
  • C
    Withdraw money
  • ✓
    a and b both
Answer
Correct option: D.
a and b both
a and b both
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MCQ 1271 Mark
Which are the facilities provided to the customers by Net banking?
  • A
    Check account balance at any time
  • B
    Find status of transactions
  • C
    Transfer the money from one account to other
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1281 Mark
Today majority of the leading banks have started to provide following transactions over the Internet without charging any amount?
  • ✓
    Net banking or Electronic banking
  • B
    To deliver cheek book, pass book at home
  • C
    A bank person delivers cash to customer’s home
  • D
    All of these
Answer
Correct option: A.
Net banking or Electronic banking
Net banking or Electronic banking
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MCQ 1291 Mark
Which of the following is not possible through net banking?
  • A
    Transfer the money from one account to other
  • ✓
    To withdraw money
  • C
    Obtain statement for any credit or debit
  • D
    None of these
Answer
Correct option: B.
To withdraw money
To withdraw money
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MCQ 1301 Mark
What is known as the process of conducting the banking transactions over the Internet?
  • A
    Online banking
  • B
    Net Banking
  • ✓
    a and b both
  • D
    None of these
Answer
Correct option: C.
a and b both
a and b both
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MCQ 1311 Mark
When is online banking helpful?
  • A
    When a customer wants to make an urgent payment without visiting the bank.
  • B
    When a customer wants to check his account balance without visiting the bank.
  • ✓
    a and b both
  • D
    None of these
Answer
Correct option: C.
a and b both
a and b both
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MCQ 1321 Mark
What do customers give to download software drivers?
  • A
    Proper product type
  • ✓
    a and b both
  • C
    Product model
  • D
    Date of purchasing
Answer
Correct option: B.
a and b both
a and b both
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MCQ 1331 Mark
What do the hardware vendors put for their devices on Internet?
  • ✓
    Software drivers
  • B
    Hardware drivers
  • C
    a and b both
  • D
    None of these
Answer
Correct option: A.
Software drivers
Software drivers
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MCQ 1341 Mark
To whom do software vendors al ow to download the recent updates of the software?
  • ✓
    Licensed customers
  • B
    Internet users
  • C
    All the International companies
  • D
    All of these
Answer
Correct option: A.
Licensed customers
Licensed customers
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MCQ 1351 Mark
For which type of problems do software companies provide online support to their Customers?
  • A
    Installation
  • B
    Configuration
  • C
    Use
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1361 Mark
Which is a true statement with reference to support services?
  • A
    After selling the products, companies provide online support to the customers.
  • B
    Customers can track the status of their complaints placed online.
  • C
    Software companies provide online support to their customers for any problem in installation, configuration or use.
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1371 Mark
Today, even the simplest products utilize sophisticated electronics. What do they require for maintenance and support when any problem arises?
  • A
    Specialized Knowledge
  • B
    Technical ability
  • ✓
    a and b both
  • D
    None of these
Answer
Correct option: C.
a and b both
a and b both
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MCQ 1381 Mark
which services have become increasingly important due to the huge technological changes that have taken place in the last decade?
  • ✓
    Help
  • B
    Billing
  • C
    Net banking
  • D
    All of these
Answer
Correct option: A.
Help
Help
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MCQ 1391 Mark
Which of the following facilities are provided by educational institutes and universities?
  • A
    Examination results, online enrolment forms
  • B
    Examination schedule, seating arrangement
  • C
    Important notices
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1401 Mark
Which type of services are the notices and reminders sent to the customers by the companies or banks are?
  • A
    Help
  • ✓
    Information
  • C
    Online Marketing
  • D
    Legal
Answer
Correct option: B.
Information
Information
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MCQ 1411 Mark
By whom are Information services provided?
  • A
    ducational institutes
  • B
    Universitie E s
  • ✓
    a and n both
  • D
    Share agents
Answer
Correct option: C.
a and n both
a and n both
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MCQ 1421 Mark
When does a company use online billing facility?
  • ✓
    To send bills to a large number of customers periodically.
  • B
    To send bills after every three hours.
  • C
    To send bills every week.
  • D
    When there is a short number of customers.
Answer
Correct option: A.
To send bills to a large number of customers periodically.
To send bills to a large number of customers periodically.
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MCQ 1431 Mark
What does the customer use to pay online on the company’s website after receiving bills?
  • A
    Credit card
  • B
    Net banking
  • ✓
    a and b both
  • D
    Digital signature
Answer
Correct option: C.
a and b both
a and b both
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MCQ 1441 Mark
In which of the following facilities do’ the companies send their bills to the customers through Internet?
  • ✓
    Online banking
  • B
    Online billing
  • C
    Online exams
  • D
    Offline billing
Answer
Correct option: A.
Online banking
Online banking
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MCQ 1451 Mark
Which of the following is the most popular site for marketing and selling?
  • A
    www.homeshop18.com, www.myntra.com
  • B
    www. flipkart.com
  • C
    www.makemytrip.com
  • ✓
    All of these
Answer
Correct option: D.
All of these
All of these
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MCQ 1461 Mark
How is an E-ticket sent to the customer?
  • A
    On E-mail
  • B
    Via SMS
  • ✓
    a and b bot
  • D
    None of these
Answer
Correct option: C.
a and b bot
a and b bot
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MCQ 1471 Mark
What does a customer get when a ticket is booked?
  • A
    Copy
  • B
    E-Copy
  • ✓
    P-Copy
  • D
    Xerox
Answer
Correct option: C.
P-Copy
P-Copy
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MCQ 1481 Mark
‘Which is the website that provides facilities for booking tickets and making payments?
  • A
    indianrailway.net
  • B
    railway.com
  • ✓
    irctc.co.in
  • D
    irailway.com
Answer
Correct option: C.
irctc.co.in
irctc.co.in
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MCQ 1491 Mark
Which is the website that provides facilities for booking tickets and making payments?
  • A
    indianrailway.net
  • B
    railway.com
  • ✓
    irctc.co.in
  • D
    irailway.com
Answer
Correct option: C.
irctc.co.in
irctc.co.in
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MCQ 1501 Mark
Which is the website regarding Indian Railways?
  • ✓
    irctc.co.in
  • B
    railway.com
  • C
    indianrailway.net
  • D
    irailway.com
Answer
Correct option: A.
irctc.co.in
irctc.co.in
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