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50 questions · timed · auto-graded

Question 12 Marks
What is Co-Partnership?
Answer
When employees or workers are taken as partners in ownership, management and distribution of profit id known as co-partnership.
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Question 22 Marks
How does motivation help to reduce Labour Turnover Rate?
Answer
Reduction in labour turnover rate: Motivation gives internal satisfaction to the employees and inspires them. Although workers get remuneration as per their work, motivation becomes an add-on to provide them satisfaction and respect. This keeps them motivated to stay in the organization and remain loyal to the company.
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Question 32 Marks
“A supervisor’s work is similar to that of teacher”-Explain the statement.
Answer
The supervisor has to supervise whether the work has been done according to the suggestions and orders given by him. Similarly teachers have to supervise whether the student are working guidance given by him. Thus, we can say that a supervisor’s work is similar to that of a teacher.
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Question 42 Marks
Explain formal communication in short.
Answer
Any communication that depends on the structure of an organization and its rules and regulations and is implemented for the accomplishment of business objective is formal communication. The type of communication is formally linked between the superior and the subordinate, with a clear objective of controlling and co-ordination. Such a communication is generally in writing.
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Question 52 Marks
Explain the meaning of Leadership.
Answer
Leadership is the quality which influences the people to perform action and to make it possible to have maximum work satisfaction.
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Question 62 Marks
What do you mean by Motivation?
Answer
Motivation means the process of stimulating people to perform action and to make it possible to have maximum work satisfaction.
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Question 72 Marks
What do you mean by Supervision?
Answer
Supervision means to supervise the function of employees. According to R.C. Davis, “supervision is the function of assuring that the work is being done in accordance with the plan and instructions.”
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Question 82 Marks
Give the list of elements of direction.
Answer
Elements of directions are :
  • Supervision
  • Motivation
  • Leadership
  • Communication.
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Question 92 Marks
What do you mean by Informal Communication?
Answer
Communication system which depends on human relation and friendship among employees of an organization is known as informal organization.
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Question 102 Marks
State two steps to overcome barriers of communication.
Answer
Communication system should be arranged as per organizational structure and it should not obstruct the information, and Information given by sender should be precise so that the receiver can understand properly.
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Question 112 Marks
State few barriers of communication.
Answer
Lack of planning, Faulty translation, Unclear messages and unclear assumptions, etc.
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Question 122 Marks
What do you mean by barriers of communication?
Answer
The factors of human limitations such as affection, mistakes, estimations, misunderstanding, distrust, fear, etc. that affect communication are called barriers of communication.
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Question 132 Marks
State two characteristics of informal communication.
Answer
It depends on the human relations and Control or order is not required in informal communication.
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Question 142 Marks
State two characteristics of formal communication.
Answer
Its main objective is control and co-ordination and Formal communication is generally in written form.
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Question 152 Marks
What is informal communication?
Answer
Communication which depends on human relations and friendship among employees of an organization is known as informal communication.
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Question 162 Marks
What is formal communication?
Answer
Any communication that depends on the structure of an organization and its rules and regulations and is implemented for the accomplishment of business objective is called formal communication.
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Question 172 Marks
What silent communication consists of?
Answer
Gestures such as nodding, raising eye brows, moving head in affirmation, etc..
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Question 182 Marks
What does visual communication consists of?
Answer
Communication through maps, pictures, figures, graphs, etc.
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Question 192 Marks
What does written communication consists of?
Answer
Communication through newspaper, magazines, pamphlets, e-mail, etc.
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Question 212 Marks
State four characteristics of communication.
Answer
Goal oriented process, Two-way process, Continuous process and Many types and methods.
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Question 222 Marks
Define communication in the words of New Mann and Summer.
Answer
Communication is an exchange of facts, ideas, opinions or emotions by two or more persons.
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Question 232 Marks
What is communication?
Answer
Communication is the process of exchange of words, letters, instructions and opinions.
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Question 242 Marks
State important qualities of a good leader.
Answer
A leader should have good health and intellect and psychological qualities.
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Question 252 Marks
State two characteristics of leadership.
Answer
Existence of followers and Creates formal and effective relationship.
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Question 262 Marks
State the definition of leadership as given by Dr. George R. Terry.
Answer
Leadership is the quality of influencing others to work willingly for the realization of specified goals.
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Question 272 Marks
What is leadership?
Answer
The quality that influences people to make efforts willingly for achieving goals is called leadership.
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Question 282 Marks
What is job security?
Answer
Job security means an assurance to the employee that he will remain in job if he keeps on performing as per set standards.
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Question 292 Marks
What are non-financial incentives?
Answer
Incentives not based on money are called non-monetary or non-financial incentives.
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Question 302 Marks
What is promotion?
Answer
The process of placing the staff in a higher and beneficial position is known as promotion.
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Question 312 Marks
What is co-partnership?
Answer
When employees or workers are taken as partners in ownership, management and distribution of pro’it, it is known as co- partners
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Question 322 Marks
What are financial incentives?
Answer
Monetary benefit offered to employees to encourage behavior or actions is called financial incentive.
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Question 352 Marks
What is incentive?
Answer
In the terminology of commerce, the inspiration that the business units give their workers to maintain their work aptitude, continuously increase efficiency, maintain high quality standards, etc. is called incentives.
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Question 362 Marks
What des social need include?
Answer
Social needs include feeling of getting love and respect from the family members, friends and relatives as well as by his colleagues at work place and by others in society.
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Question 372 Marks
What is included in safety needs?
Answer
Safety needs include physical safety, job safety, safety against risk, regularity, of wages, etc.
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Question 382 Marks
State human needs as given by Maslow.
Answer
Physiological or primary needs, Safety needs Social needs Esteem and status needs and Self-esteem and self-actualization needs.
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Question 392 Marks
How does motivation change the attitude of employees?
Answer
Workers often face several problems. When these problems are heard and solved, they experience a feeling of respect for staffing as well as organization, i.e. their attitude becomes positive.
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Question 402 Marks
How does motivation reduce labour turnover rate?
Answer
Motivation gives internal satisfaction to the employees and inspires them. This keeps them motivated to stay in the organization and remain loyal to the company. This …
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Question 412 Marks
How does motivation increase efficiency of employees?
Answer
Motivated workers are encouraged to produce more. Motivation boosts their morale. Their productivity and efficiency also increase.
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Question 432 Marks
State the definition of motivation as given by Jucious,
Answer
Motivation is the act of stimulating someone or oneself to get the desired course of action.
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Question 442 Marks
Define motivation.
Answer
The process of stimulating people to perform action and to make it possible to have maximum work satisfaction is called motivation.
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Question 452 Marks
State two functions of supervisor.
Answer
To plan the functions and to remove the hurdles, and To provide necessary guidance and direction to complete the work on time.
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Question 462 Marks
Give the definition of supervision as given by R.C. Davis.
Answer
Supervision is the function of assuring that the work is being done in accordance with the plan and instructions.
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Question 492 Marks
How does direction increases/enthusiasm?
Answer
Direction brings changes in the attitude of employees towards the work. Their interest and enthusiasm in work increases. This …
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Question 502 Marks
How does direction helps in control?
Answer
Direction reduces the chances of work related mistakes and errors. This makes taking work from the employees easier. As a result the work remains controlled.
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2 Marks Each - OCM STD 12 Commerce Questions - Vidyadip