Questions · Page 2 of 2

Question(1 Marks)

Question 511 Mark
Why do producers need to strictly follow the required safety rules and regulations?
Answer
There are many goods and services that we purchase that require specia attention to safety. For example, pressure cookers have a safety valve which, if defective, can cause a serious accident. The manufacturers of the safety valve have to ensure high quality.
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Question 521 Mark
How does MRP help a consumer?
Answer
One can protest and complain if someone sells goods at more than the printed price on the packet. In fact, consumers can bargain with the seller to sell at less than the MRP.
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Question 531 Mark
What does the consumer do if his case is dismissed in a district level court?
Answer
He can appeal in state and then in national level courts.
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Question 541 Mark
Give an example where right to choose in denied.
Answer
Suppose you want to buy toothpaste, and the shop owner says that he can sell the toothpaste only if you buy a toothbrush. If you are not interested in buying the brush, your right to choice is denied.
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Question 551 Mark
Why did consumer movement arise in India?
Answer
Consumer movement arose out of the dissatisfaction of the consumers as many unfair practices were being indulged in by the sellers.
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Question 561 Mark
Which day is observed as National Consumers day in India?
Answer
India has been observing 24th December as the ‘National Consumers Day’.
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Question 571 Mark
Why is it difficult for poor to get loan from Banks?
Answer
Absence of Collateral is one of the major reasons which prevent the poor from getting bank loans.
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Question 581 Mark
What information is needed on the packaged food?
Answer
This information is about ingredients used, price, batch number, date of manufacture, expiry date and address of the manufacturer.
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Question 591 Mark
For the following (you can add to the list) products/ services discuss what safety rules should be observed by the producer?
A high-rise building.
Answer
Rules regarding fire safety and provisions for evacuation in case of emergency.
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Question 611 Mark
For the following (you can add to the list) products/ services discuss what safety rules should be observed by the producer?
LPG cyclinder.
Answer
Rules regarding safety.
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Question 621 Mark
How can large companies with huge wealth and power manipulate the market?
Answer
At times, false information is given through media, and other sources to attract consumers. Such big companies with huge wealth and power can manipulate the market.
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Question 631 Mark
What is the difference between consumer protection council and consumer court?
Answer
Consumer Protection Councils
Consumer Courts
The consumer movement in India has led to the formation of various voluntary consumer organisations which are locally known as consumer forums or consumer protection councils
The Consumer Protection Act, 1986 has the provision for setting up a three-tier quasijudicial system which is popularly known as consumer court at district, state and national levels.
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Question 641 Mark
For the following (you can add to the list) products/ services discuss what safety rules should be observed by the producer?
Medicines.
Answer
Rules regarding expiry date, information of ingredients and side effects.
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Question 651 Mark
Which consumer right entitles the consumer to get relief in case the product or service falls short of his expectations?
Answer
Right to seek Redressal.
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Question 661 Mark
What special instructions are needed on the garments?
Answer
When we buy garments, information on the instruction of washing or dry cleaning should be there.
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Question 671 Mark
What are the details given on the packing of a commodity?
Answer
These details are about ingredients used, price, batch number, date of manufacture, expiry date and the address of the manufacturer.
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Question 681 Mark
Why does manufacturer need to display information for the consumers?
Answer
It is because consumers have the right to be informed about the particulars of goods and services that they purchase. Consumers then complain and ask for the compensation or replacement if the product proves to be defective in any manner.
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Question 691 Mark
Suppose you want to buy a packed bottle of drinking water, which logo will you expect to see to be sure about its quality?
Answer
The logo: ISI/ Indian Standard Institutions.
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Question 701 Mark
Give an example to show how large companies with huge wealth, power and reach can manipulate the market.
Answer
At times they pass on false information through the media or other sources to attract consumers.
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Question 711 Mark
Initially what was done by consumers to protect themselves from the exploitation?
Answer
Initially when a consumer was not happy with a particular brand, product or shop, he or she generally avoided buying that brand product, or would stop purchasing fromthat shop.
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Question 721 Mark
What do sellers usually do when there is a complaint regarding a good or service that had been bought?
Answer
They try their best to shift all the responsibility to the buyer.
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Question 731 Mark
What efforts were done in 1970s by consumer groups?
Answer
Till 1970s, consumer organisations were largely engaged in writing articles and holding exhibitions. They formed consumer groups to look into the malpractices in ration shops and overcrowding in the road passenger transport.
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Question 741 Mark
For which products are these logos of standardisation mandatory?
Answer
For some products that affect the health and safety of consumers or of products of mass consumption like LPG cylinders, food colours and additives, cement, packaged drinking water, it is mandatory on the part of the producers to get certified by these organisations.
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Question 751 Mark
What major step was taken by Indian Governments in 1986 for consumer protection?
Answer
"A major step taken in 1986 by Indian government was the enactment of theconsumer protection act 1986, popularly known as COPRA.
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Question 761 Mark
Exploitation in the marketplace happens in various ways. Mention one point.
Answer
Sometimes traders indulge in unfair trade practices such as when shopkeepers weigh less than what they should or when traders add charges that were not mentioned before.
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Question 771 Mark
People make complaints about the lack of civic amenities such as bad roads or poor water and health facilities but no one listens. Now the RTI Act gives you the power to question. Do you agree? Discuss.
Answer
Yes, I agree with the statement that the RTI Act gives citizens the power to question. The Act ensures its citizens all the information about the functions of government departments.
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Question 781 Mark
Why has 24th December been selected to celebrate National Consumer Day in India?
Answer
It was on this day that the Indian Parliament enacted the Consumer Protection Act in 1986.
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Question 791 Mark
For the following (you can add to the list) products/ services discuss what safety rules should be observed by the producer?
Edible oil.
Answer
Rules regarding food safety.
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Question 801 Mark
Who are Producers?
Answer
People who make goods and provide services are called producers. As producers of goods and services, we could be working in any of the sectors such as agriculture, industry or services.
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Question 811 Mark
When did the consumer movement come into being in an organised form in India?
Answer
It came into being in an organized form in the 1960s.
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Question 821 Mark
Suppose your parents want to purchase gold jewellery along with you; then which logo will you look for on the jewellery?
Answer
I would like to see the logo ISI for purchasing an electric heater or other electrical goods.
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Question 831 Mark
What factor led to the consumer movement?
Answer
The consumer movement arose out of dissatisfaction of the consumers as many unfair practices were being indulged in by the sellers.
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Question 841 Mark
What is the status of Consumer International today?
Answer
Today, Consumer International has become an umbrella body of over 250 member organisations from in 120 countries.
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Question 851 Mark
Why should Right to Safety be practised by the consumers?
Answer
While using many goods and services, we as consumers, have the right to be protected against the marketing of goods and delivery of services that are hazardous to life and property.
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Question 861 Mark
What are the claim limits of the consumer court cases?
Answer
  1. District level court: Upto ₹ 20 lakh.
  2. State level court: Between ₹ 20 lakh and ₹ 1 crore.
  3. National level court: Deals with the cases involving claims exceeding ₹ 1 crore.
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Question 871 Mark
Why are certain details given on the packing of a commodity?
Answer
It is because consumers have the right to be informed about the particulars of goods that they purchase.
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Question 881 Mark
For the following (you can add to the list) products/ services discuss what safety rules should be observed by the producer?
Marriage pandal.
Answer
Rules regarding fire safety.
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Question 891 Mark
Which companies are given these standardisation logos?
Answer
The organisations that monitor and issue these certificates allow producers to use their logos provided they follow certain quality standards.
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Question 901 Mark
What does the Right to Information Act ensure its citizens?
Answer
The Right to Information Act ensures its citizens all information about the functions of government departments.
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Question 911 Mark
How do organisations like consumer forums help consumers?
Answer
They guide consumers on how to file cases in the consumer courts on many occasions. They also represent individual consumers in the consumer courts.
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Question 921 Mark
Reema bought a pack of brown bread later she realized that it was expired. Which right does she have to counter this problem?
Answer
Right to Seek Redressal
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Question 931 Mark
Who are Consumers?
Answer
Consumers participate in the market when they purchase goods and services that they need. These are final goods that people as consumers use.
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Question 941 Mark
What is COPRA? When was it introduced?
Answer
Consumer Protection Act is popularly known as COPRA.
It was introduced by the Government of India in 1986.
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Question 961 Mark
Mention any two factors that have enabled globalisation in India. How are Indians struggling for fair Globalisation?
Answer
If we buy a product and find it defective well within the expiry period, we can ask for a replacement. If the expiry period was not printed, the manufacturer would blame the shopkeeper and will not accept the responsibility.
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Question 971 Mark
When and why was ‘Consumer International’ adopted?
Answer
In 1985, United Nations adopted the UN Guidelines for Consumer Protection. This was a tool for nations to adopt measures to protect consumers’ advocacy groups to press their governments to do so.
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Question 981 Mark
Why do you think that the consumer redressal process is becoming cumbersome, expensive and time consuming?
Answer
Many a time, consumers are required to engage lawyers. These cases require time for filing and attending the court proceedings, etc.
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Question 991 Mark
Why was the Consumer Protection Act enabled by the Indian Parliament?
Answer
To protect the consumers from unfair trade practices and retains the interest of consumers at large.
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Question 1001 Mark
For the following (you can add to the list) products/ services discuss what safety rules should be observed by the producer?
Circus.
Answer
Rules regarding fire safety and ethical treatment for animals.
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Question(1 Marks) - Page 2 - Social Science STD 10 Questions - Vidyadip