Controlling — Business Studies STD 12 Commerce — Question

Briefly explain ‘rigidity’ as a limitation of planning.

After completing a course in travel and tourism, Karan started his own travel agency. In order to ensure smooth functioning of his business, he decided to create fourteen job positions divided into four departments on the basis of functions namely, front office department including online queries, reservations department for airways, railways and roadways, accommodation booking department, and securing payments department. In order to avoid any interdepartmental conflicts he decides to specify clearly the lines of authority and areas of responsibility for each job position.
In the context of the above case:

1. Which function of management is being described in the above lines ?
2. Identify the framework created by Karan within which all managerial and operating tasks are to be performed in his organisation.
3. Name the type of the framework as identified in part (1) of the question. Also, give any two of its advantages.

Rahunath works as a human resource manager in ‘Vanshika Housing Ltd.’ a company engaged in the real estate business. He suggests to the Managing Director of the company to start a sports club in the office where friendly indoor matches can be organised amongst the employees on every Saturday.
In context of the above case :

1. Identify the type of organisation that Rahunath is desirous of promoting in the company.
2. State any three advantages of the type of organisation as identified in part (a) of the question.

Explain the following feature of planning:
Planning is pervasive.

Explain in brief any three functions of packaging.

Supriya's grandmother who was unwell, called her and gave her a gift packet. Supriya opened the packet and saw many crumpled share certificates inside. Her grandmother told her that they had been left behind by her late grandfather.As no trading is now done in physical form, Supriya wants to know the process by adopting which she is in a position to deal with these certificates.(a) Identify and state the process.(b) Also give two reasons to Supriya why dealing with shares in physical form had been stopped.

Explain the following money market instruments:

1. Certificate of Deposit.
2. Call Money.

Sudhir is working as a purchase manager in a power sector compahy. All his subordinates hold him in high regard for his exceptional managerial skills. On one hand, as a manager, he is a tough task master and expects strict compliance to the organisational rules and procedures from his subordinates. On the other hand, he makes conscious efforts to develop rapport with his subordinates by interacting freely with them during the lunch breaks in the cafeteria. Many a times these chit chats helps him to get an insight into the views and opinions of his team members about the policies of the organisation.
In the context of the case :

1. Identify and explain the two types of organisations have been discussed.
2. State any three differences between the types of organisations as identified in part (a) of the question.

‘If anything goes wrong with the performance of key activities, the entire organization suffers. Therefore, the organization should focus on them’. Explain the statement with a suitable example.

"Controlling is forward looking". Discuss.