The consumer movement in India has evolved vastly since it began. There has been a significant change in consumer awareness in the country. Till the enactment of COPRA in 1986, the consumer movement did not bear much force, but ever since its inception, the movement has been empowered substantially. The setting up of consumer courts and consumer groups has been a progressive move. However, in contemporary India, the consumer redressal process is quite complicated, expensive and time-consuming. Filing cases, attending court proceedings, hiring lawyers and other procedures make it cumbersome. In India, there are over 700 consumer groups of which, unfortunately, only about 20 - 25 are well-organised and functioning smoothly.
Even after the more than 25 years of the enacting of the COPRA, a large section of the society of consumers are unaware of their rights. Rules and regulation applicable to the marketplace are often not followed.