Business Environment — Business Studies STD 12 Commerce — Question

Govind purchased a book from a book-seller and got the cash memo of ₹400 which he paid for the book. Later, he found that the actual price of the book is ₹380 but the book-seller had put a sticker of ₹400 on the original price. Can Govind recover the extra money that he paid? What other options are available to him against book-seller if he is refused to give the extra money he paid?

Explain, in brief, the term ‘motivation’ as an element of directing.

Explain any three causes of over capitalization.

Distinguish between monetary and non-monetary incentives.

Shyam bought a pain relieving ointment after seeing it being displayed in the chemist's shop. The ointment tube was packed in a cardboard box. Identify the different levels of packaging of the pain relieving medicine, when it was purchased by Shyam. Also state the functions of packaging.

Write a note on downward communication and upward communication.

Being a 'management guru', you feel that the adopted plan is not suitable for company's growth. Suggest an ideal plan for your company and briefly discuss its characteristics.

In one of his principles, Taylor suggested that job performance should be based on scientific enquiry and not on will/wish or personal intuition of manager?(i) Name that principle.(ii) What values can be followed by using this principle?

Which principle of management envisages that each group of activities having the same objectives must have one head and one plan? Explain the principle with a suitable example.

Clarify that coordination does not get established spontaneously.