Directing — Business Studies STD 12 Commerce — Question

How supervision is helpful in maintaining discipline?

Manuj bought a packet of chips from a local shopkeeper and found that the ingredients given on the label were not legible. He complained about it to the company. The company sent a written apology stating that they will make sure that existing packets are withdrawn from the market, and new packets with legible tables are soon made available. State the consumer right which Manuj exercised.

State any six reliefs available to a consumer under the Consumer Protection Act, 1986.

Explain, in brief, the term ‘leadership’ as an element of directing.

Prakash Jha wishes to fix-standard production for worker along with standard time to complete the job. Under which function of management, standards are fixed?

Which source of recruitment has the disadvantage of increase in labour turnover?

State any two semantic barriers of communication.

Mention one benefit of proper staffing to the organisation.

Ahmed wants to buy an iron. As an aware customer, how can he be sure about the quality of iron?

What is meant by ‘Responsibility to’?