Question
Describe the concept of critical point control?

Answer

In big organisations, manager cannot control the whole work being done, covering all the activities. Control should focus on key result areas (KRAs) which are critical to the survival and success of the whole system. The key areas or aspects of the activity which are vital for its successful completion, are known as critical or strategic points. The principle of critical point control states that effective control requires attention to those factors which are critical to evaluating performance against plan.

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