Model Paper 1 — Business Studies STD 12 Commerce — Question

Suhasini a home science graduate from a reputed college has recently done a cookery course. She wished to start her own venture with a goal to provide 'health food' at reasonable price. She discussed her idea with her teacher (mentor) who encouraged her. After analysing various options for starting her business venture, they shortlisted the option to sell readymade and 'ready to make' vegetable shakes and sattu milk shakes. Then, they both weighed the pros and cons of both the shortlisted options.(a) Name the function of management being discussed above and give any one of its characteristics.(b) Also briefly discuss any three limitations of the function discussed in the case.

Taylor's techniques of management are universally applicable. Do you agree? Give four reasons to support your answer.

Explain The following ‘Rights’ of consumers:

1. Right to be Heard.
2. Right to seek Redressal.

Explain the Cooperation, Not Individualism principle of scientific management?

Anju and Manju are good friends. Considering the fact that the activities involved in managing an enterprise are common to all organizations, after completing their masters in business management, both of them take up a job at managerial level in different organizations as per their individual areas of interest. Anju takes up a marketing job in a retail company and strives to increase sales whereas Manju joins an NGO and works diligently to realize its objective related to providing employment to specially abled persons. Both of them have to perform a series of continuous, composite, but separate functions. On some days, Anju may spend more time in planning a future display layout and on another day, she may spend time in sorting out an employee’s problem. Both Anju and Manju make conscious efforts to build a feeling of team spirit and coordination among diverse individuals with different needs who work under them. The effect of their management is noticeable in their respective departments as the targets are met according to plans, employees are happy and satisfied, and there is orderliness in its functioning rather than chaos.
In context of the above case :
Identify the various features of management highlighted in the above paragraph by quoting lines from it.

Explain the meaning and the objective of Financial Management.

Explain the technique of scientific management that is the extension of ‘Principle of Division of Work and specialisation’.

Rahim was working in an enterprise on daily wages basis. It was difficult for him to fulfill the basic needs of his family. His daughter fell ill. He had no money for his daughter’s treatment. To meet the expenses of her treatment, he participated in a cycle race and won the prize money. The cycle company offered him a permanent pensionable job which he happily accepted.
Also, explain two other needs of Rahim followed by above that are still to be satisfied.

Explain the concept of ‘consumer protection’ and any three points of importance from the point of view of consumers.

The workers of 'Gargya Ltd.' are unable to work on new computerised machines imported by the company to fulfil the increased demand. Therefore, the workers are seeking extra guidance from the supervisor, and the supervisor is overburdened with the frequent calls of workers.
Suggest how the supervisor, by increasing the skills and knowledge of workers, can make them handle their work independently.
Also, state any three benefits that the workers will derive by the decision of the supervisor.