Question
Explain the meaning and Characteristics of Formal Communication.

Answer

Introduction :
  • In an organization authority and responsibility among employees are divided.
  • Each employee has to perform his responsibility.
  • As a part of an organization, the exchange of information takes place among superior, colleague and assistants.
  • This is called formal communication.
  • This communication is necessary for the continuity and effectiveness of departmental activities.
  • Meaning of Formal communication :
  • Any communication that depends on the structure of an organization and its rules and regulations and is implemented for the accomplishment of business objective is called formal communication.
  • This type of communication is formally linked between the superior and the subordinates with a clear objective of controlling and co-ordination.
  • Such a communication is generally in writing.
  • Characteristics of Formal Communication :
  • Superior is formally connected to the subordinates in formal communication.
  • The clear objective of it is to control activities by co-ordinating them.
  • Formal communication is generally in written form.
  • Formal communication is accepted as the policy of organization.
  • Formal communication is formed for the accomplishment of business objectives.
  • This type of communication system is easy $($simple$)$ and clear to understand.

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