Controlling — Business Studies STD 12 Commerce — Question

Enumerate the following limitations of controlling.

1. Difficulty in setting quantitative standards.
2. Resistance from employees.

Define selection.

Answer the following question.What is Treasury Bill?

Explain briefly any three personal barriers to communication.

Define management.

State any three features of ‘Sales Promotion’.

What are the advantages of screen based trading system?

After completing a course in travel and tourism, Karan started his own travel agency. In order to ensure smooth functioning of his business, he decided to create fourteen job positions divided into four departments on the basis of functions namely, front office department including online queries, reservations department for airways, railways and roadways, accommodation booking department, and securing payments department. In order to avoid any interdepartmental conflicts he decides to specify clearly the lines of authority and areas of responsibility for each job position.
In the context of the above case:

1. Which function of management is being described in the above lines ?
2. Identify the framework created by Karan within which all managerial and operating tasks are to be performed in his organisation.
3. Name the type of the framework as identified in part (1) of the question. Also, give any two of its advantages.

Explain the following Rights of Consumers:

1. Right to Safety
2. Right to be Heard.

Explain briefly any three personal barriers to effective communication.