Developing Psychological Skills — Psychology STD 12 Humanities — Question

Empathy is present when one is able to understand the plight of another person and feel like the other person. It means understanding things from the other person's shoes/perspective.
Alternate Answer
Empathy is the ability of a person/counsellor to understand the feeling of another person from her/his perspective. It is like stepping into someone's shoes and trying to understand the pain and troubled feelings of the other person.