Directing — Business Studies STD 12 Commerce — Question

When can a consumer get more than one relief for a complaint?

'Bharat Express' specialises in Courier Services. Its 'wide range of express package and parcel services' help business firms to make sure that the goods are made available to the customers at the right place and at the right time.
State, with reason, whether the working capital requirements of 'Bharat Express' will be high or low.

Give any one responsibility of a consumer in addition to obtaining cash receipt while purchasing a washing machine.

Who was the first person to identify the four functions of management, i.e., planning, organising, directing and controlling?
OR
Who is known as the 'Father of General Management'?

Amrit filed a case against ‘Volvo Ltd.’ in the ‘State Commission’. But he was not satisfied with the orders of the ‘State Commission’.
Name the authority to which he can appeal against the decisions of ‘State Commission.’

Identify the decision taken in financial management which affects the liquidity as well as the profitability of business.

The planning function of management is conducted at which level of management?

Which source of recruitment has the disadvantages of increase in labour turnover.

What is external environment?

Write one advantage of formal communication.