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Staffing — Business Studies STD 12 Commerce — Question

CBSE BoardEnglish MediumSTD 12 CommerceBusiness StudiesStaffing1 Mark
MCQ
Human resource management includes many specialised activities to be performed by $HR$ personnel except:
  • A
    Recruitment.
  • B
    Preparation of job description.
  • C
    Handling employee grievances.
  • ✓
    Customer focus.
✓

Answer

Correct option: D.
Customer focus.

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