Giftease.com aims to make giving gifts as delightful as receiving them! Giftease.com offers a handpicked range of attractive items at great prices, helps to make it easy to find and send a suitable gift for any person, occasion and budget. As a gifting specialist, company provide recommendations to match the personality or occasion, if you are undecided about the perfect gift. With the range of gift wrapping choices, personalization options, fixed-date delivery, and a strong focus on customer care, company make sure that it deliver delight with each order.
Recently the company got an order for 100 units of family collage personalized photo frame from a company for its employees. Giftease.com arranged for the items and delivered them on time but the company returned the whole lot saying that a wrong item had been delivered. Giftease.com had to accept the rejected order back as due to the lack of a proper record of the item selected by the company.
On the basis of the given information about Giftease.com, answer the following questions:
(a) Identify the e-Business risk faced by Giftease.com.
(b) Identify the category of e-Business risk identified in part (a).
(c) Explain the two more risks of the same category identified in part (b).