Principles of Management — Business Studies STD 12 Commerce — Question

It is the responsibility of the consumer to buy only standardised goods as they provide quality assurance. Give few examples of such goods.

Suman bought a box of cheese of a reputed brand from a local shopkeeper. On opening the box she found a piece of stone in the cheese. She reported the matter to the shopkeeper who forwarded her complaint to the concerned company. Within a week the representative of the company visited Suman's residence with an apology and as a replacement offered her a new cheese pack with four other varieties of cheese as compensation for the inconvenience to her.
State the consumer right which Suman exercised.

Define 'pricing of a product'.

At which level of management, function of directing is performed?

Name the organisation which has the limitation of ‘resisting Change’.

How does co-partnership stock option motivate employees?

What is meant by ‘Trading on Equity’?

Give one example of employee recognition.

As a technique of scientific management what is the meaning of ‘Simplification’?

Implementing the plan is that step in planning process where other managerial functions also come into the picture. Explain with an example.