Staffing — Business Studies STD 12 Commerce — Question

Explain in brief the term ‘Leadership’ as an element of ‘Directing’.

Give the meaning of ‘Authority’ as an element of delegation.

Which consumer right entitles the consumer to get relief in case the product or service falls short of his expectations?

"The directors of XYZ Ltd are of the opinion that all decisions and plans are to be framed by them, and therefore, no planning is required at lower levels of management'. Refute this statement.
OR
How is planning a pervasive function? State.

Planning is done by the top level managers and rest of the members follow them blindly. State the demerit of planning highlighted here.

Why it is said that ‘some advertisements are in bad taste’?

At which level of packaging, the immediate container is referred to?

Name the type of staff which is generally recruited through Management Consultants.

Telco Ltd. manufactures files and folders from old clothes to discourage the use of plastic files and folders. For this, they employ people from nearby villages where very less job opportunities are available. An employee, Harish, designed a plan for cost reduction but it was not welcomed by the production manager. Another employee gave some suggestions for improvements in design, but it also was not appreciated by the production manager.

1. State the principle of management that is violated in the above paragraph.
2. Identify any two values that the company wants to communicate to the society.

Which principle suggests that the interests of an organisation should take priority over the interests of any one individual employee?