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Question 11 Mark
Why is ‘Aptitude Test’ conducted in the process of selection ?
Answer
Aptitude tests are test which assess the potential and ability of a candidate. It enables to find out whether the candidate is suitable for the job. The job may be managerial technical or clerical.
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Question 21 Mark
‘Providing for social security and welfare of employees’ is one of the specialized activities performed by Human Resource Management. Mention any two other specialized activities of Human Resource Management.
Answer
Other specialized activities of human resource management are:
  1. Analysing jobs.
  2. Recruitment.
  3. Selection.
  4. Placement and orientation.
  5. Training and development of employees.
  6. Performance Appraisal.
  7. Developing compensation and incentive plans.
  8. Maintaining labour relations and union management relations.
  9. Handling grievances and complaints.
  10. Defending the company in law suits and avoiding legal complications.
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Question 31 Mark
Bhagwati Enterprises is a company engaged in the marketing of air-conditioners of a famous brand. The company has a functional structure with four main functions - Purchase, Sales, Finance and Staffing. As the demand for the product grew, the company decided to recruit more employees.
Identify the concept which will help the Human Resource Manager to find out the number and type of personnel available so that he could decide and recruit the required number of persons for each department.
Answer
Work force analysis: work force analysis reveals the number and type of personnels that need to be hired by the Human Resource manager of Bhagwati Enterprises.
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Question 41 Mark
Name and state the ‘on-the job method of training’ that is used to give training to the electricians.
Answer
Apprenticeship training. Under this method of training, trainee works under the guidance of a master worker to acquire a higher level of skill.
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Question 51 Mark
State how staffing ensures ‘continuous survival and growth of the enterprise’.
Answer
By appointing efficient people, staffing ensures continuous survival and growth of the enterprise.
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Question 61 Mark
Give the meaning of ‘Placement’ as a step in the process of staffing.
Answer
Placement refers to the employee occupying the position or post for which he has been selected.
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Question 71 Mark
Name the method of training in which the trainee learns under the guidance of a master worker.
Answer
Apprenticeship training.
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Question 81 Mark
Give anyone advantage of internal source of recruitment.
Answer
Advantages of internal sources of recruitment:
  1. Employees are motivated to improve their performance.
  2. It is an economical source of recruitment.
  3. It is more reliable source of recruitment.
  4. It is a tool of training the employees to prepare them for higher jobs.
  5. It helps in adjustment of surplus employees.
  6. It simplifies the process of selection and placement.
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Question 91 Mark
Bhagwati Enterprises is a company engaged in the marketing of air-conditioners of a famous brand. The company has a functional structure with four main functions—Purchase, Sales, Finance and Staffing. As the demand for the product grew, the company decided to recruit more employees. Identify the concept which will help the Human Resource Manager to find out the number and type of personel availale so that he could decide and recruit the required number of persons for each department.
Answer
Workforce analysis will help the human resource manager to find out the number and type of personnel available in the organization.
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Question 101 Mark
Vegatech Enterprises was a company manufacturing refrigerators. The company had a functional structure with four main functions - Production, Marketing, Finance and Human Resource. As the demand for the products grew, the company decided to hire more employees.
Identify the concept which will help the Human Resource Manager in identifying the types of human resources necessary for the performance of various jobs and accomplishment of organisational objectives.
Answer
Workload analysis is used by the Human Resource Manager to determine the type of hum an resources necessar to perform various jobs and to accomplish organisational objectives.
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Question 111 Mark
Why is ‘Trade Test’ conducted in the process of selection?
Answer
A trade test helps measure the existing actual skills of an individual. It also measures the level of knowledge and proficiency in the area of profession or technical training.
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Question 121 Mark
Meca Ltd. a reputed automobile manufacturer needs Rupees ten crores as additional capital to expand its business. Atul Jalan, the CEO of the company wanted to raise funds through equity. On the other hand the Finance Manager, Nimi Sahdev said that the public issue may be expensive on account of various mandatory and nonmandatory expenses. Therefore, it was decided to allot the securities to institutional investors.
Name the method through which the company decided to raise additional capital.
Answer
Private Placement is the method used by the company to raise the additional capital. Private Placement is the allotment of securities by a company to institutional investors and some selected individuals. It helps to raise capital more quickly than a public issue.
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Question 131 Mark
Alpha Enterprises is a company manufacturing water geysers. The company has a functional structure with four main functions – Production, Marketing, Finance and Human Resource. As the demand for the product grew, the company decided to hire more employees.
Identify the concept which will help the Human Resource Manager in deciding the actual number of persons required in each department.
Answer
Workload Analysis is the concept need to be used by the Human Resource Manager to decide the actual number of persons required in each department.
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Question 141 Mark
'Recruitment' is one of the specialised activity performed by human resource management. Mention any two other specialised activities of human resource management.
Answer
Other specialized activities of human resource management are:
  1. Analysing jobs.
  2. Selection.
  3. Placement and orientation.
  4. Training and development of employees.
  5. Performance Appraisal.
  6. Developing compensation and incentive plans.
  7. Maintaining labour relations and union management relations.
  8. Handling grievances and complaints.
  9. Providing for social security and welfare of employees.
  10. Defending the company in law suits and avoiding legal complications.
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Question 151 Mark
Why is ‘employment interview’ conducted in the process of selection?
Answer
Employment Interview: Interview is a formal, in-depth conversation conducted to evaluate the applicant’s suitability for the job. The role of the interviewer is to seek information and that of the interviewee is to provide the same.
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Question 161 Mark
Why employees become lethargic when the organisation uses internal sources of recruitment? State.
Answer
Employees become lethargic when the organisation uses internal sources of recruitment as they are sure of time bound promotions.
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Question 171 Mark
Define "Recruitment".
Answer
Recruitment may be defined as the process of searching for prospective employees and stimulating them to apply for jobs in the organisation.
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Question 181 Mark
Give the meaning of ‘orientation’ as a step in the process of staffing.
Answer
Orientation means introducing the selected employee to other employees and familiarising him with the rules and policies of the organisation.
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Question 191 Mark
Give anyone limitation of internal source of recruitment.
Answer
Limitations of internal source of recruitment:
  1. Dangers of inbreeding by stopping infusion of new talent.
  2. Employees may become lethargic if they are sure of time bound promotions.
  3. Limited choice.
  4. Lack of competition amongst employees.
  5. Frequent transfers of employees may reduce productivity.
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Question 201 Mark
Name the method of training in which the trainees learn on the equipments they will be using.
Answer
Vestibule’ training.
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Question 211 Mark
Alpha Enterprises is a company manufacturing water geysers. The company has a functional structure with four main functions-Production, Marketing, Finance and Human Resource. As the demand for the product grew, the company decided to hire more employees.
Identify the concept which will help the Human Resource Manager in deciding the actual number of persons required in each department.
Answer
Workload analysis is the concept which will help the Human Resource Manager in deciding the actual number of persons required in each department.
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Question 221 Mark
Define ‘Workforce Analysis’.
Answer
Workforce Analysis is an assessment of the number and type of human resources available for the performance of various jobs and accomplishment of organisational objectives.
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Question 231 Mark
Biru Nandan, Chairman of Lalit group of companies founded ‘Biru University’ for undergraduate and postgraduate courses in diverse disciplines. The Information Technology department of the ‘Lalit Power Ltd., had few vacancies related to Cyber Security. The Human Resource Department of the Company decided to recruit fresh engineering graduates from ‘Biru University’ for the same. Identify the type of source of recruitment.
Answer
External source of recruitment/ Campus Recruitment.
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Question 241 Mark
Define ‘Selection’.
Answer
Selection is defined as the process of choosing from among the pool of prospective job candidates developed at the stage of recruitment.
Alternate Answer
Selection is defined as the process of identifying and choosing the best person(s) out of a number of prospective candidates for the job.
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Question 251 Mark
Appliances India Ltd. is engaged in manufacturing and distribution of home appliances since 1987. It has a good name in the market as the company is producing good quality appliances. It has separate departments for manufacturing, finance, sales, maintenance services and technical services to achieve specialization.
Since the areas of operations of the company have increased and customers have become more demanding, the company decided to modify the existing principle of management to meet the changing requirements of the environment.
State the general principle of management which the company wants to modify to meet the changing requirements.
Answer
The general principle of management which the company wants to modify is the Principle of Division of work which states that the work should be divided into small tasks/ jobs each performed by a specialist.
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Question 261 Mark
How does Financial Market facilitate ‘Price Discovery’ of financial assets?
Answer
Financial Market facilitates price discovery for financial assets by interaction of forces of demand and supply.
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Question 271 Mark
Sia plans to start a play school at a prime location in the city. She offers a partnership proposal to her family friend Jyotika who has done a diploma in human resource management. As Sia understands that human resource management is critical to starting and running the school. The school needs an experienced and dynamic principal. It also needs talented and dedicated teachers and a competent administrative staff. Therefore, after determining the organisational structure of the school she initiates the staffing process with the help of Jyotika to fill in the various job positions as staffing is considered to be an inherent part of human resource management.
In the context of the above case :
  1. Outline the concept of human resource management.
  2. Why is staffing is considered to be an inherent part of human resource management?
Answer
  1. Human Resource Management refers to the process of managing the employees within an organisation as human factor is recognised as the most important instrument of success in an organisation. Therefore, it is a specialised activity which may require the expertise of many people depending upon the nature and size of the business.
  2. Staffing is considered to be an inherent part of human resource management as it deals with the human element of management and is concerned with obtaining, utilising and maintaining a satisfactory and satisfied work force.
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Question 281 Mark
Which type of training is a joint programme of training in which educational institutions and business firms cooperate?
Answer
Internship training.
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Question 331 Mark
Define ‘Development'.
Answer
Development refers to the learning opportunities designed to help employees grow.
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Question 341 Mark
These are run by the Government as a source of recruitment for unskilled and skilled operative jobs. What is being referred here?
Answer
Employment exchanges.
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Question 351 Mark
‘Our assets walk out of the door each evening. We have to make sure that they come back the next morning’. This statement is related to which function of management?
Answer
It is related to ‘staffing’ function of management.
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Question 361 Mark
Why is it said that recruitment is a positive step in the process of staffing?
Answer
Recruitment is the process of identifying the sources for prospective candidates to stimulate them to apply for the jobs in the organisation and there is no rejection in this process.
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Question 371 Mark
Identify the source through which unskilled and semi-skilled labours are recruited.
Answer
Labour contractors or through direct recruitment.
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Question 381 Mark
Name any two policies of an organisation related with the manpower.
Answer
These are Promotion policy and Transfer policy.
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Question 391 Mark
Give one benefit of training to the organisation.
Answer
Training enhances employees productivity, both in terms of quality and quantity, leading to higher profits.
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Question 401 Mark
It is defined as the management function of hiring and developing the required personnel to fill in various positions in the organisation. Mention the term.
Or
It is described as the managerial function of filling and keeping filled the positions in the organisation structure. Which function of management is referred here?
Answer
Staffing.
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Question 411 Mark
What is the objective of ‘employment interview’ as one of the steps of selection process?
Answer
To see the looks of the candidate, his way of talking, presence of mind, etc.
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Question 421 Mark
Name the method of training in which trainees learn on the equipments they will be using.
Answer
Vestibule Training.
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Question 431 Mark
Details of job title, duties and responsibilities and allowances payable to employees are given in which document?
Answer
Contract of employment.
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Question 461 Mark
Mention one benefit of proper staffing to the organisation.
Answer
It helps in ensuring optimum utilisation of human resources.
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Question 471 Mark
It implies introducing the selected employee to other employees and familiarising him with the rules and policies of the organisation. Name it.
OR
Give the meaning of 'orientation as a step in the process of 'Staffing'.
Answer
Orientation.
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Question 481 Mark
What is meant by compensation in staffing?
Answer
Compensation refers to all forms of pay/ rewards given to employees like wages, salaries, incentives, commission and bonus.
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Question 501 Mark
Define Job Rotation.
Answer
It involves shifting the trainee from one department to another or from one job to another.
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1 Marks Question - Business Studies STD 12 Commerce Questions - Vidyadip