Staffing — Business Studies STD 12 Commerce — Question

What are the aims of ‘time’ and ‘motion’ study?

Give an example of positive motivation.

Name the type of organisational structure which promotes Flexibility and initiative.

What is organisational structure?

Which step in the process of selection helps the manager in eliminating unqualified or unfit job seekers based on the information supplied in the application forms?

Planning cannot foresee or assess future trends in the environment and thus there may be obstacles to effective planning. Mention the limitation of planning referred here.

How ‘employee development’ is possible through delegation of authority?

Give one limitation of external sources of recruitment.

Anita purchased a book from 'Satish Book Stores'. While reading the book she found that ten pages were missing. She approached the seller of the book and complained about the missing pages. The seller promised that if the publisher was ready to change the book he would change the same. After a week the seller informed Anita that the publisher had refused to change the book.Where can Anita file a complaint against the seller of book? Give reason in support of your answer. Also, explain who is a 'consumer'.

Give two essentials of procedure.