Effective Letter Writing and its Various Styles — SPCC STD 11 Commerce — Question
Gujarat BoardEnglish MediumSTD 11 CommerceSPCCEffective Letter Writing and its Various Styles3 Marks
Question
Why are business letters important for customer satisfaction?
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Answer
Business letters help to create regular customers. With the help to these letters contact can be estal lished and maintained with customers, customers complains can be resolved faster. They can b informed about new innovation and new schemes of discount and promotion which are helpful t them. This motivates the customers to stay connected with the firm, which helps to create reguk customers.
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