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Communication. E-Commerce and Outsourcing — OCM STD 11 Commerce — Question

Gujarat BoardEnglish MediumSTD 11 CommerceOCMCommunication. E-Commerce and Outsourcing2 Marks
Question
Why is business process outsourcing (BPO) necessary today?
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Answer

  • BPO makes corporate employees free from the responsibilities of subsidiary work of daily routine.
  • These employees can concentrate more on production activities and become more customer centric.

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