Question
Write a letter to the General Manager, BSNL., complaining about the unsatisfactory working our your Telephone.

Answer

The General Manager Bharat Sanchar Nigam Ltd. Patna
10th August 20

Subject: Complaint regarding telephone
Sir,
I take this opportunity to bring to your kind notice the unsatisfactory working of my telephone (Tel. No. 2454011). Several complaints made earlier have yielded no result. So, it was im¬perative for me to bring it to your notice. My telephone has remained dead for the last two weeks. The fault is said to be in the underground cable, which has failed to be rectified. At times, there is huge sound disturbance and the telephone is rendered unserviceable. It is requested that the telephone may be restored without any further delay. I have already faced a lot of difficulty due to my non-functional tele¬phone. I hope my telephone is restored immediately failing which I will be left with no choice but to move the Consumer Court for deficiency of service.

Yours faithfully,
Kaushik Kataria.

B-3/72, G. M. Road
Patna

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