Gujarat BoardEnglish MediumSTD 12 CommerceOCMCONSUMER PROTECTION5 Marks
Question
Write a note on National Level Commission $($National Consumer Disputes Redressal Commission$).$
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Answer
National Level Commission $($National Consumer Disputes Redressal Commission$):$
The National Consumer Disputes Redressal Commission $– NCDRC$ is the highest level Commission for resolving cases of consumers.
The responsibility of setting up this commission lies with the Central Government.
The National Commission consists of minimum five members. One of the members is appointed as the president of the forum. The president shall be either existing or a retired judge of the Supreme Court. Moreover, at least one , of the three members should be a woman.
Process of complain and redressal:
The National Level Commission undertakes disputes wherein the compensation claimed is ? $1$ crore or more. Moreover, a consumer who is dissatisfied over the judgment of the State Commission can apply to the National Level Commission within a period of 30 days of the judgment of the State Commission.
Once the National Commission receives complain, it sends it to the accused i.e. the producer/seller against whom the complain is filed. If needed, the Commission can also send the product for laboratory testing.
The Commissionthen listens to both the parties and also studies the laboratory report if included in the case. Based on the discussions and evidences, the Commission passes a judgment.
If the judgment of the National Level Commission does not satisfy either of the parties, they can appeal for re-examination with the Supreme Court in a specific time.
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