Gujarat BoardEnglish MediumSTD 12 CommerceOCMORGANIZING5 Marks
Question
Write a short note on creation of accountability.
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Answer
During delegation of work, the person who has been delegated the power and work is accountable for this work to the higher authorities.
He needs to provide proper explanation and follow reporting process to the top level management. This is known as accountability.
The delegated person may be having the powers to get the work done by / others but finally the responsibility of getting the work done rests with the upper level administrators only.
Hence the middle level authority holders i.e. the ones who are delegated the power should take care to ensure that the work is properly done by the lower level staff.
The middle level authority holder cannot free himself from his responsibility of getting work done. Note that this accountability flows from lower level to upper level i.e. the lower level is accountable to the middle level and middle to upper level.
This accountability cannot be passed on. For example, the Accounts Officer may give the work of writing accounts to his accountant but when the accounts are written, it is the Accounts Officer who has to check the accuracy of the work done and not the Accountant.
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